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State of Minnesota Revenue Assistant Director 2 - Appeals Manager in St. Paul, Minnesota

Working Title: Appeals Manager

Job Class: Revenue Assistant Director 2

Agency: Revenue Department

  • Job ID : 79835

  • Location : St. Paul

  • Telework Eligible : Yes, Hybrid

  • Full/Part Time : Full-Time

  • Regular/Temporary : Unlimited

  • Who May Apply : Open to all qualified job seekers

  • Date Posted : 12/02/2024

  • Closing Date : 12/23/2024

  • Hiring Agency/Seniority Unit : Revenue Dept / Revenue-Managerial

  • Division/Unit : Appeals & Legal Services / Appeals Units

  • Work Shift/Work Hours : Day Shift

  • Days of Work : Monday - Friday

  • Travel Required : Yes, up to 5%

  • Salary Range: $46.68 - $67.01 / hourly; $97,467 - $139,916 / annually

  • Classified Status : Classified

  • Bargaining Unit/Union : 220 - Manager/Unrep

  • FLSA Status : Exempt - Executive

  • Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

This position manages laws, rules and policies governing the administration of the Appeals units for which the division is responsible, including: corporate franchise, S-Corp, partnership, estate, fiduciary, individual income, sales and use, withholding, MinnesotaCare, penalty reconsiderations, collection processes such as successor liability, and property tax refunds. This is accomplished in a manner that is consistent with the department’s mission, vision, values and strategies and that is tailored to meet the needs of the division’s customers. This position manages Appeals units operational policy development and measurements, and work force planning activities administered by the Appeals units. This position also participates in department-wide tax policy development as well as tax policy that involves the Appeals, Legal Services, and Disclosure division appeals tax types.

This position requires in-office 1-2 days per week or as negotiated with management at the time of hire. Employees will be required to complete a telework agreement. Teleworking employees are required to live in Minnesota or in a state bordering Minnesota.

Minimum Qualifications

  • Four (4) years of professional supervisory experience that includes demonstrating effective leadership and management skills.

  • Knowledge of auditing and administrative appeals.

  • Communication skills, both oral and written, sufficient to explain complex operational procedures, appeals best practices, and sensitive, controversial issues to staff and leaders in a clear and concise manner.

  • Ability to analyze problems sufficient to develop creative solutions and alternatives for consideration that will best meet the needs of the agency and the ability to develop and implement program activities to address an ever-evolving work environment including critical thinking and problem-solving skills sufficient to analyze a variety of complex appeals issues and make sound decisions.

  • High level management and human relations skills to plan, organize, and coordinate the activity, personnel, and projects related to the Appeals units' work.

  • Must have a valid class D driver's license or reliable transportation.

Preferred Qualifications

  • Experience in appeals involving one or more of the major Revenue tax types (Corporate Franchise, Individual Income or Sales/Use tax).

  • Knowledge of administering provisions within the Minnesota Association of Professional Employees contract, ensuring adherence to contractual obligations and promoting effective labor relations.

  • Familiarity with Minnesota Tax Court proceedings, facilitating resolution of tax disputes and legal compliance.

  • Proficiency in using GenTax software, enabling efficient tax administration and data management.

  • Certified Public Accountant license or Bachelor's or Master's Degree with a major in business administration, finance, accounting, public administration, management, or other related area.

  • Planning, organizing, and managing the daily activities and projects for a large number of employees.

Physical Requirements

Requires occasional moving of articles such as boxes, accounting records and laptop computer.

Additional Requirements

Prior to an offer of employment, a background check will be conducted. This will include, but is not limited to checking degrees and licensures, criminal history, and tax filing and payment history. All individual income tax filing and payment obligations must be current prior to interviewing for this position.

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.

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