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State of Minnesota Office of Small Business and Innovation Administrator - Office and Administrator Specialist Senior in St. Paul, Minnesota

Working Title: Office of Small Business and Innovation Administrator

Job Class: Office and Administrative Specialist, Senior

Agency: Department of Employment and Economic Development

  • Job ID : 81968

  • Location : St. Paul

  • Telework Eligible : Yes, may be eligible to telework up to four (4) days per week

  • Full/Part Time : Full-Time

  • Regular/Temporary : Unlimited

  • Who May Apply : This vacancy is open for bids and for all qualified job seekers simultaneously. Bidders will be considered through 11/27/2024.

  • Date Posted : 11/21/2024

  • Closing Date : 12/05/2024

  • Hiring Agency/Seniority Unit : Employment & Economic Development Department -AFSCME

  • Division/Unit : Business/Community Development / Small Business

  • Work Shift/Work Hours : Day Shift, 8am to 4:30pm

  • Days of Work : Monday - Friday

  • Travel Required : Yes, up to 10% of the time

  • Salary Range: $21.90 - $29.65 / hourly; $45,727 - $61,909 / annually

  • Classified Status : Classified

  • Bargaining Unit/Union : 206 - Clerical/AFSCME

  • Work Area : St. Paul, MN

  • FLSA Status : Nonexempt

  • Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

This position will provide a wide range of administrative support to the Small Business and Innovation Office. The position plays a crucial role in maintaining office efficiency. This position will interact with internal and external partners. The position is responsible for various tasks that are performed on behalf of the Office of Small Business and Innovation which include fiscal responsibilities, office support, communication, administrative procedures, and planning. The position will need to demonstrate technical proficiency to effectively meet the current and future needs of the office.

This position is telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) eligible and is required to be on-site at the office in St. Paul at least once per week. Staff are provided with the tools and equipment to be successful in a virtual work environment and may telework from anywhere in Minnesota or a neighboring state. Please note, the telework policy could change with notice based on business needs.

This posting may be used to fill multiple positions.

Minimum Qualifications

Please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held. Only applicants whose resumes clearly demonstrate fulfillment of each of these minimum qualifications will be considered for this position.

Skill in customer service sufficient to:

  • Effectively communicate, listen to, and elicit information with tact and diplomacy

  • Interpret and explain program information to customers, clients, and coworkers, such as policy, procedures, eligibility requirements, application details, and payment methods

  • Respectfully engage with clients, coworkers, and customers, when handling difficult or complex problems and resolving escalated complaints or disputes

Skill in:

  • Word processing sufficient to prepare, edit, and finalize emails, memos, reports, and/or other documents and types of written communication that are grammatically correct, in proper format, and free of spelling errors

  • Database management sufficient to develop and maintain databases and calendars for staff

  • Developing and implementing administrative and program policies, procedures, and service standards in cooperation with management

Ability to:

  • Perform administrative support work for a work unit’s expense and budget administration

Preferred Qualifications

One (1) year of office administrative support experience working as an administrative assistant or completing administrative support work

Knowledge of:

  • Customer service practices and principles sufficient to identify each customer’s needs, meet quality standards for services, that result in customer satisfaction

  • Basic accounting procedures sufficient to prepare itemized statements, bills or invoices, and record amounts due for items purchased or services rendered

Ability to:

  • Organize, prioritize work, and be self-directed in a fast-paced working environment

  • Make photocopies of advances correspondence, reports, spreadsheets, and miscellaneous documents

Our employees are dedicated to ensuring cultural responsiveness. Preferred candidates will have a variety of experiences working effectively with others from different backgrounds and cultures

Additional Requirements

A job offer will be contingent upon successfully passing a background check. The background check may consist of the following components:

  • Criminal Background Check

  • Employment Records Check (current and former State employees only)

  • Employment Reference Check

  • Conflict of Interest Review

  • Driver’s Records Check

The Minnesota Department of Employment and Economic Development will not sponsor applicants for work visas. All applicants must be legally authorized to work in the U.S.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.

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