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Randstad US escalations representative 3 in st paul, Minnesota

escalations representative 3.

  • st paul , minnesota

  • posted 1 day ago

job details

summary

  • $28 - $29 per hour

  • temp to perm

  • no requirements

  • category business and financial operations occupations

  • referenceAB_4671843

job details

Randstad is seeking Escalations Representative in Shoreview,MN.This position focuses on handling escalated customer issues, performing complex support tasks, and suggesting improvements for processes and tools. A background in customer service, financial services, or quality assurance is essential. Candidates should have 4+ years of relevant experience in these areas. Good communication and problem-solving skills are crucial for interacting with clients and addressing complex inquiries. The role requires proactive feedback and collaboration to enhance operational efficiency and customer satisfaction. Position: Equipment Operations Specialist Location: Shoreview,MN,55126 Pay: $29/hr Shift Days/Hours: Hours: 30 days on site then 1 week in office 1 week at home. They can be flexible with start times from 7am-9am

salary: $28 - $29 per hour

shift: First

work hours: 8 AM - 4 PM

education: No Degree Required

Responsibilities

  • In this contingent resource assignment, you may: Support Escalations; proactively provide feedback and present ideas for improving or implementing processes and tools with Escalations impact.

  • Perform complex transactional or customer support tasks.

  • Provide support on escalated questions.

  • Interact with client personnel on a wide range of information.

Skills

  • Customer Service

  • Escalation Management

  • Underwriting

Qualifications

  • Years of experience: 4 years

  • Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

get in touch

we are here to help you with your questions.

NM

nikhil madduru

  • +1 957 392 5237 (tel:+1 957 392 5237)

  • nikhil.madduru@randstadusa.com

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