Easter Seals Jobs

Working Title: Administrative Specialist

Job Class: Customer Service Specialist, Senior

Agency: Labor & Industry Dept

• Job ID : 82031

• Location : St. Paul

• Telework Eligible : Yes

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : Open to all qualified job seekers

• Date Posted : 11/26/2024

• Closing Date : 12/02/2024

• Hiring Agency/Seniority Unit : Labor & Industry Dept / Labor and Industry-AFSCME

• Division/Unit : Dept of Labor & Industry / SCF - Administration

• Work Shift/Work Hours : 8:00 am - 4:30 pm

• Days of Work : Monday - Friday

• Travel Required : No

• Salary Range: $21.90 - $29.65 / hourly; $45,727 - $61,909 / annually

• Classified Status : Classified

• Bargaining Unit/Union : 206 - Clerical/AFSCME

• Work Area : Special Compensation Fund

• FLSA Status : Nonexempt

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

This position provides advanced level administrative support to the Special Claims and Mandatory Coverage sections of Special Compensation Fund (SCF), and to other units within the Workers’ Compensation Division and Department. Responsibilities include:

• Administering the insurance verification program for the agency, consisting of researching and responding to constituent and unit requests for workers’ compensation coverage information

• Determining the validity of coverage

• Serving as an industry expert in this field

• Utilizing the MWCIA (Minnesota Workers’ Compensation Insurance Association) and Secretary of State databases

• Analyzing historical insurance policy records to research each policy period and provide factual information to stakeholders

• Using a variety of databases, software programs, and computer equipment

• Typing; legal servicing of documents; file production; computer entry and modifications; data retrieval and printing of information; mail handling; filing; and photocopying

Minimum Qualifications

• Customer service skills sufficient to provide prompt, courteous and accurate information to a variety of customers in person, on the phone, and through e-mail and other written correspondence.

• Ability to communicate verbally and in writing with internal and external customers and to read, explain and interpret a variety of materials to exam candidates.

• Word processing skills sufficient to draft and update procedure manuals.

• Math skills sufficient to perform basic calculations and assure proper fees are paid.

• Data entry skills sufficient to read source documents and enter data in database and to compile, sort and verify data accuracy before entering it.

• Database management skills sufficient to enter and retrieve data and run daily reports to verify data for completeness, accuracy and discrepancies.

Preferred Qualifications

· Experience providing training to a variety of internal and external stakeholders.

· Knowledge of Minnesota Workers’ Compensation Program.

· Research and analysis skills.

· Ability to communicate effectively with individuals with a wide range of backgrounds, who do not share your same culture, ethnicity, language, or other common experiences.

· Language skills other than English (such as Somali, Spanish, Hmong, Karen or ASL).

Additional Requirements

It is the policy that all final candidates submit to a background investigation prior to employment. The background check may consist of the following components: SEMA4 Records Check, Employment Reference Check, Driver’s License Check, Education/License Verification.

This position is designated for hybrid:

• Hybrid for State of MN allows an employee to work a portion of the time remotely with a regular schedule of time at the designated office.

• Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are eligible.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.