Easter Seals Jobs

Job Description

GENERAL PURPOSE

Under direct supervision, process accounts receivable items, which may include daily accounting, recording of accounts receivable, cash application, reconciling customer accounts, preparing of customer statements, billing, analyzing remittance information to apply customer payments accurately, and making collection calls. Maintain records and analyze collections. Update and summarize receivables. Assist collections, shippers, customers, and sales/marketing department in requests for invoices or shipping verification.

JOB DUTIES AND RESPONSIBILITIES

· Ensure timely and accurate processing of invoices, reviewing paperwork, processing adjustments, and posting manual invoices to customer accounts

· Apply daily cash that is received by ACH, lockboxes, and other means to customer accounts utilizing appropriate system

· Process remittance information and review instructions accompanying items to determine proper payment application to reconcile customer accounts accordingly

· Update spreadsheets that track daily cash application in order to maintain accurate detail for the systems in which payments are applied and to accurately reflect most current open receivables balance

· Prepare weekly and monthly customer statements

· Prepare weekly credit card processing for customer accounts and weekly billing discount reports

· Initiate communication with internal and external accounting personnel to resolve customer account issues and discrepancies

· Investigate and perform collection calls for delinquent accounts

· Distribute disputed payment information and supporting detail to appropriate personnel

· Prepare payment remittance detail and check copies for scanning into our archive storage database

· Monitor, process, and eliminate appropriate chargebacks and unapplied cash from customer accounts

· Assist in facilitating ongoing vendor communication including but not limited to new vendor setup, existing vendor payment terms updates, payment discrepancies research

· Ensure compliance with DFA policies and procedures

· Keep supervisor informed of any activities that may require his/her attention

· The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required

Requirements

EDUCATION AND EXPERIENCE

· High school diploma or equivalent

· Some professional work or office experience, including experience using computers

· 1 year of accounts receivable or accounting related work experience preferred

· Certification and/or License – may be required during course of employment

KNOWLEDGE, SKILLS, AND ABILITIES

· Basic knowledge of accounts receivable concepts and practices

· Knowledge of and skill with Microsoft Office Suite and company computer systems

· Able to demonstrate customer service skills in a courteous, professional, and helpful manner

· Able to communicate clearly and effectively, both verbally and in writing

· Able to interact positively and work effectively with others (interpersonal skills)

· Able to maintain confidentiality of information

· Able to follow directions

· Able to demonstrate attention to detail and accuracy

· Must be able to read, write and speak English

An Equal Opportunity Employer

Pay Range 22.00