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Elevance Health Medical Management Specialist I in ST LOUIS, Missouri

Medical Management Specialist I

Location: This is a remote position but candidates must live within the state of Missouri, within 50 miles of one of our Elevance Health PulsePoint locations.

The Medical Management Specialist I is responsible for providing non-clinical support to the Medical Management and/or Operations areas.

How you will make an impact:

  • Gathers clinical information regarding case and determines appropriate area to refer or assign case (utilization management, case management, QI, Med Review).

  • Provides information regarding network providers or general program information when requested.

  • May assist with complex cases.

  • May act as liaison between Medical Management and/or Operations and internal departments.

  • Maintains and updates tracking databases.

  • Prepares reports and documents all actions.

  • Responsibilities exclude conducting any utilization management review activities which require interpretation of clinical information.

Minimum Requirements:

  • Requires a high school diploma and a minimum of 1 year experience or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences:

  • Understanding of managed care or Medicaid/Medicare strongly preferred.

  • Comfortable making outbound calls strongly preferred.

  • Microsoft Office experience preferred.

  • For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.

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