Job Information
ST LOUIS CARDINALS, LLC Cardinals Authentics, Supervisor in ST LOUIS, Missouri
Summary of Responsibilities:
The St. Louis Cardinals is currently seeking candidates for its Supervisor of Authentics. This position oversees the Cardinals Authentics, a retail store specializing in selling official, game-used, limited edition, and autographed collectibles and memorabilia including in-store, online, and auction sales year-round. This position supports Cardinals Authentics staff in customer relations, merchandise transactions, and storefront maintenance.
Essential Functions of the Job:
- Greet customers and assist them with their needs at the venue by answering questions and providing a safe, secure environment for the guests to enjoy
- Work with and manage sales staff; ensure the highest level of customer service, and relieve staff for breaks. Request extra staff when needed through the supervisor.
- Monitor merchandise to protect against damage or theft
- Tag and/or receive merchandise, perform daily cycle counts, restock store daily or as needed by requesting required items from the main warehouse
- Process transactions through the POS system
- Assist in monthly inventory including merchandise bags
- Collect game-used bases and baseballs from Clubhouse
- Ensure supply forms for shipping, laser bat engravings, etc. are stocked
- Oversee storefront by opening and closing per shop hours
- Maintain shop cleanliness and cleaning supplies per guidelines to provide a safe, clean, and comfortable venue to enhance customers' experience
- Maintain communication with Cardinals Nation Security and lead supervisor (via radio) if concerns arise
Knowledge and Experience Required:
- Demonstrated excellence in both verbal and written communication skills
- Proven ability to thrive as a collaborative and supportive team member
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``` - Willingness to work flexible hours, including but not limited to evenings, weekends, and holidays - Strong ability to build and maintain professional relationships - Skilled in effectively managing multiple tasks simultaneously - Prior experience in retail, preferably in the sports industry - Experience as a cashier or customer service
