Job Information
CITY OF ST GEORGE SunTran Transit Operator I, II, or III in ST GEORGE, Utah
Position Summary
Operates City of St. George transit vehicles of various sizes in a safe manner over assigned routes according
to established time schedules, while maintaining order in the vehicle and providing courteous service.
Essential Job Functions (Essential functions, as defined under the Americans with Disabilities Act, may include the
following tasks, knowledge, skills, and other characteristics. The list of tasks is illustrative only and is not a comprehensive listing
of all functions and tasks performed by positions in this class.)
SunTran Transit Operator I
- Operates transit buses of various sizes over assigned routes in accordance with specific manifest
instructions, and provides safe, secure, and comfortable services to users of the transit system in
accordance with division standard operating procedures. Tasks include, but are not limited to:
a. Collects appropriate customer fares, ensures the comfort of passengers, maintains order among
customers, and handles volatile situations according to standard operating procedures.
b. Promotes positive passenger relations by announcing bus stops, assisting customers with fare and
routing information, explaining established passenger policies and procedures, providing directions
to customers, and communicating with special needs customers according to parameters.
c. Files special incident reports, completes daily reports, performs daily inspections of vehicles,
reports any vehicle operational or maintenance problems to the dispatcher or supervisor in a timely
manner, and completes other reports as required.
d. Assures that transit vehicles are operated in accordance with established customer schedules.
e. Operates a two-way radio in a safe manner.
Cooperates with the investigation of any customer complaints.
Attends and successfully completes all transit training as scheduled by the supervisor.
Assists with the collection of data for the planning/scheduling of transit services.
Assists with conducting outreach activities of the division.
Assists with vehicle cleaning and daily maintenance of interior and exterior of bus.
May be assigned to assist with other activities needed to run the division such as clerical tasks,
answering telephones, etc.
- Performs other related duties as required.
SunTran Transit Operator II
- Operates transit buses of various sizes over assigned routes in accordance with specific
manifest instructions, and provides safe, secure, and comfortable services to users of the
transit system in accordance with division standard operating procedures. Tasks include, but
are not limited to:
- Performs daily pre-inspection and post-inspection of buses in order to ensure maximum safety
in operation of the vehicle, communicates both verbally and in writing about safety concerns
to supervisor and the fleet maintenance department.
- Collects appropriate customer fares, ensures the comfort of passengers, maintains order
among customers, and handles volatile situations according to standard operating procedures.
- Promotes positive passenger relations by announcing bus stops, assisting customers with fare
and routing information, explaining established passenger policies and procedures, providing
directions to customers, and communicating with special needs customers according to
parameters.
Files special incident reports, completes daily reports, and completes other reports as required.
Operates transit vehicles in accordance with established customer schedules whenever
possible.
Maintains a high standard of customer service, two-way r adio communication, and
appearance.
Cooperates with the investigation of any customer complaints.
Attends and successfully completes all transit training as scheduled by the supervisor.
Assists with the collection of data for the planning/scheduling of transit services.
Assists with conducting outreach activities of the division and with installation of bus stop
poles, signs and maps.
- Assist Transit Operator I employees and co-workers with instruction about proper operation
of buses, answer questions and provide clarification of policies and procedures when
warranted and appropriate.
Assists with vehicle cleaning and daily maintenance of interior and exterior of bus.
May be assigned to assist with other activities needed to run the division such as clerical
tasks, answering telephones, etc.
- Performs other related duties as required.
SunTran Transit Operator III
- Operates transit buses of various sizes over assigned routes in accordance with specific
manifest instructions, and provides safe, secure, and comfortable services to users of the
transit system in accordance with division standard operating procedures. Tasks include, but
are not limited to:
- Performs daily pre-inspection and post-inspection of buses in order to ensure maximum safety
in operation of the vehicle, communicates both verbally and in writing about safety concerns
to supervisor and the fleet maintenance department.
- Collects appropriate customer fares, ensures the comfort of passengers, maintains order
among customers, and handles volatile situations according to standard operating procedures.
- Promotes positive passenger relations by announcing bus stops, assisting customers with fare
and routing information, explaining established passenger policies and procedures, providing
directions to customers, and communicating with special needs customers according to
parameters.
Files special incident reports, completes daily reports, and completes other reports as required.
Operates transit vehicles in accordance with established customer schedules whenever
possible.
Maintains a high standard of customer service, two-way radio communication, and
appearance.
Cooperates with the investigation of any customer complaints.
Attends and successfully completes all transit training as scheduled by the supervisor.
Assists with the collection of data for the planning/scheduling of transit services.
Assists with conducting outreach activities of the division and with installation of bus stop
poles, signs and maps.
- Assists Transit Operator I employees and co-workers with instruction about proper operation
of buses, answer questions and provide clarification of policies and procedures when
warranted and appropriate.
Assists with vehicle cleaning and daily maintenance of interior and exterior of bus.
May be assigned to assist with other activities needed to run the division such as clerical
tasks, answering telephones, etc.
Assists with SunTran training program on route and in a classroom setting.
Performs other related duties as required.
