Job Information
SCR Corporate Collections Specialist in St. Cloud, Minnesota
St. Cloud Refrigeration is proud to be family owned and operated for over 60 years! We are the Midwest's leader in commercial refrigeration, HVAC, building automation, and food service design, installation, and maintenance. Family-owned and operated since 1957, SCR's multiple divisions serve all of Minnesota, parts of Wisconsin, North Dakota, South Dakota, Iowa, and beyond. Our customer focus and commitment to quality are second to none! At SCR, our employees are like family. We believe in providing opportunities for both personal and professional growth, based on the understanding that employee satisfaction directly impacts customer satisfaction. The result is the loyalty and longevity of employees who take great pride in their work, and a company our customers can count on. OurCoreValues Perseverance / Integrity / Family / Stability / Competency We are seeking a highly organized and detail-oriented Corporate Collections Specialist to join our accounting team. The ideal candidate will be responsible for managing accounts receivable, ensuring timey collection of outstanding payments, and maintaining strong relationships with corporate clients. This role is essential to the company s financial health and will require excellent communication and problem-solving skills to resolve issues and ensure prompt payments. Roles and Responsibilities Oversee a portfolio of corporate accounts and ensure all invoices are collected in accordance with the company s credit terms Proactively follow up with clients via phone, email, and written correspondence to collect outstanding payments, resolve disputes, and address any billing issues Work with internal departments (Sales, Service, & Finance) and external clients to resolve any discrepancies, disputes, or issues preventing payment Monitor and track payment schedules and account statuses, confirming accurate reporting and compliance with internal systems Apply incoming payments to the appropriate accounts, ensuring proper allocation and maintaining accurate financial records Maintain detailed records of communication, payment arrangements, and any other relevant information related to collection activities Build and maintain positive relationships with corporate clients to enhance payment resolution and customer satisfaction Work closely with the legal team and management to handle high-risk accounts, including making recommendations for legal actions or account write-offs when necessary Ensure adherence to company policies, industry regulations, and best practices regarding collections processes Additional Responsibilities Perform all other duties as assigned by supervisor Minimum Requirements Minimum of two-year accounting degree OR equivalent experience required Ability to handle multiple accounts and meet deadlines in a fast-paced environment Strong analytical skills with the ability to identify issues and develop effective solutions for resolution Excellent verbal and written communication skills with the ability to effectively interact with both internal teams and external clients High level of accuracy and attention to detail in tracking payments, preparing reports, and updating records Ability to work successfully in a team environment Physical Requirements Ability to sit up to eight (8) hours per working day Ability to regularly lift and/or move objects up to 10 pounds Ability to stand, walk, climb, stoop, kneel, crouch, reach with hands and arms, use hands and fingers to grasp and handle objects What's in it for You Health Insurance with company-match HSA Company-paid Dental, Life, and Short-term Disability insurance 401k/Profit sharing Vacation, Holiday, and Sick pay Being a valued & appreciated team member of a premier family-owned company EEO/AA/M/F/Vets/Disabled