Job Information
Scholastic Front Desk Receptionist in St. Charles, Illinois
Job Description:
THE OPPORTUNITY
Objective: Provide general office support with a variety of clerical activities and related tasks. The receptionist will be responsible for answering incoming calls, directing calls to appropriate associates.
Primary Hours: Mon – Fri 9am – 5pm
Onsite 5 days per week.
Reports to: Fulfillment / Facilities Supervisor
RESPONSIBILITIES
Answers a high volume of incoming calls and directs the callers to the appropriate associates.
Forwards messages for various personnel.
Provides callers with information such as assigned ISR for the territory and product, company address, directions to the company location, company fax numbers, email, company website and other related information
Greet persons entering organization
Monitor visitor access and maintain security awareness
Manage queries from the public and customers
Monitor logbook, issue visitor badges
Additional Administrative / Mailroom tasks as needed
Overtime may be required
WHO WE ARE
Scholastic Corporation (NASDAQ: SCHL) is the world's largest publisher and distributor of children's books, a leading provider of core literacy curriculum and professional services, and a producer of educational and entertaining children's media. The Company creates quality books and ebooks, print and technology-based learning programs for pre-K to grade 12, classroom magazines and other products and services that support children's learning both in school and at home. With operations in 14 international offices and exports to 165 countries, Scholastic makes quality, affordable books available to all children around the world through school-based book clubs and book fairs, classroom collections, school and public libraries, retail and online. True to its mission of 100+ years to encourage the personal and intellectual growth of all children beginning with literacy, the Company has earned a reputation as a trusted partner to educators and families. Learn more at www.scholastic.com .
Thank you for your consideration in choosing Scholastic.
Qualifications
HOW YOU CAN FIT (Qualifications)
Required Skills:
Knowledge of administrative and clerical procedures
Knowledge of customer service principles and practices
Computer skills – Microsoft Office some Excel would be helpful but not required
Strong communication skills both written and verbal
Ability to Work Independently
Ability to organize, multitask, prioritize in a fast-paced environment
Must be able to lift 50 lbs for Mailroom Duties
Time Type:
Full time
Job Type:
Regular
Job Family Group:
Administration
Location Region/State:
Illinois
EEO Statement:
Scholastic is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of race, religion, color, sex, pregnancy, national origin, marital status, sexual orientation, gender identity or expression, age, non-disqualifying physical or mental disability, or status as a disabled veteran or Vietnam veteran. Those factors shall not influence the determination of qualifications for a job or other opportunity within the company. Further, all personnel actions (such as compensation, tuition aid, benefits, transfers, promotions, and dismissals, company-sponsored training, social and recreational programs) shall be administered without discrimination.
EEO is the Law Poster (https://www.scholastic.com/content/dam/scholastic/corp-home/eeo-is-the-law-poster-english.pdf)
EEO Scholastic Policy Statement
Pay Transparency Provision (https://www.scholastic.com/content/dam/scholastic/corp-home/pay-transparency.pdf)
Scholastic Corporation (NASDAQ: SCHL) is the world's largest publisher and distributor of children's books, a leading provider of core literacy curriculum and professional services, and a producer of educational and entertaining children's media. The Company creates quality books and ebooks, print and technology-based learning programs for pre-K to grade 12, classroom magazines and other products and services that support children's learning both in school and at home. With operations in 14 international offices and exports to 165 countries, Scholastic makes quality, affordable books available to all children around the world through school-based book clubs and book fairs, classroom collections, school and public libraries, retail and online. True to its mission of 97 years to encourage the personal and intellectual growth of all children beginning with literacy, the Company has earned a reputation as a trusted partner to educators and families. Learn more at: www.scholastic.com
We're always looking for talented people to join Scholastic in instilling a love of reading and lifelong learning in children. At Scholastic, our benefit plans have been designed to be in line with market conditions and employee needs. Our plans provide flexibility and allow individuals a broad range of choices that can be tailored to meet each employee's needs. Scholastic is an Equal Opportunity Employer.
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