Easter Seals Jobs

Program Manager - DHRA Defense Travel Mgt Office (DTMO)

Category Program Management

Description

Organization

Established in 2006, Interactive Government Holdings, Inc. (IGH) is a leading professional services and technology provider to the Federal Government. Our mission is to serve uniformed service members globally and their support systems locally. We utilize strategy, data science, and technology to make the programs we execute more efficient for the people our programs serve. IGH has a national and international program staff and a corporate headquarters located in Springfield, Virginia. We are proud of our ability to shape tomorrow while ensuring all active-duty personnel and reservists can carry out their critical missions and tasks today.

Job Description

Interactive Government Holdings(IGH)is seeking qualified, trained and capable individual to serve Program Manager for DHRA Defense Travel Management Office (DTMO)

Individual must successfully support DTMO’s travel programs and strategic initiatives. This support encompasses the work of the four DTMO operational Divisions.

Travel Programs Division manages the Travel Charge Card Program, U.S. Government Rental Car and Truck Program, DoD Bus Program, Recruit/Service Member Travel and Assistance Services, DoD Preferred Commercial Lodging Program, and DoD Dine Smart Dining Program.

Travel Systems & Support Division is responsible for functional requirements analysis and management of DoD travel systems and customer support, Collection of DoD City Pair program requirement, as well as Travel Management Center procurement services.

Policy Compliance & Training Division is responsible for travel policy and travel regulations management, including the DoD Travel Policy Compliance Program. It is also responsible for managing DoD’s travel training resources.

Business Operations Division is responsible for strategic planning, enterprise performance management, The Division is also responsible for management of the DTMO’s Information Technology, including the DoD travel portal and the Commercial Travel Information Management (CTIM) data repository, which provides a business intelligence capability.

Position Requirements

Major responsibilities include (not all inclusive):

Participate in DTS functional Requirements Analysis & Management and operational sustainment activities. As the functional business owner of DTS, DTMO oversees and facilitates the change management process for DTS functional requirements in coordination with the Program Management Office (PMO)-DTS at DMDC. DTMO determines any necessary enhancements to DTS; reviews and provides concurrence on system level requirements and design; coordinates consensus on new requirements for DTS through the DoD Components; obtains approvaland prioritization from the Defense Travel Advisory Panel (DTAP); coordinates the implementation schedule with PMO-DTS and conducts testing prior to implementation. The contractor shall support the following activities.

The Program Manager provides daily supervision and management to the DHRA DTMO team of contractors and is IGH’s primary conduit for information flow to and from Team members and the COR for the contract.

Assists with recruiting and identifying highly quality candidates, trains new hires, trains incumbents on new systems, procedures and processes, collect data for reporting program progress and metrics for individuals and the program.

Accomplishes Human Resource (HR) objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees for the contractor team members working on the DHRA DTMO contract.

Communicates job expectations, planning, monitoring, appraising, and reviewing job contributions. Plans and reviews compensation actions while enforcing policies and procedures.

Achieves operational objectives by contributing information and recommendations to strategic plans and reviews. Prepares and completes action plans. Implements and monitors production, productivity, quality, and customer-service standards by resolving problems, completing audits, identifying trends and determining system improvements while ensuring that the standards are met by all employees.

Meets financial objectives by forecasting requirements. Prepares an annual budget by scheduling expenditures, analyzing variances and initiating corrective actions as required by the customer or IGH leadership.

Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations.

Reviews, evaluates, and enhances all contract deliverable to the customer produced by each member of the DHRA DTMO team of contractors.

Enhances the department and organizational reputation by accepting ownership for accomplishing new and different requests and explores opportunities to add value to job accomplishment.

Establish and maintain a pipeline of target opportunities to ensure continued growth of the company.

Conduct ongoing and routine outreach to existing and potential clients. Identify, escalate, and resolve issues affecting successful project performance. Establishes and maintains a close working relationship with subcontractors and prime contractor partners.

Contributes to the overall corporate strategy development in the areas of Program Management and Business Development.

Coordinates Security Clearances for DHRAA DTMO contractor team members with the Trusted Agent, ensures information is transferred into Defense Enrollment Eligibility Reporting System (DEERS). Coordinates issuance of Common Access Cards in a timely manner.

Execute on-boarding tasks within the DHRA including coordination with the Defense Counterintelligence and Security Agency (DCSA) Trusted Agent for TASS Activities.

Coordinate with Defense Counterintelligence and Security Agency (DCSA) to conduct background checks and issuance of Common Access Cards.

Monitor attendance and performance of members of the DHRA DTMO team members. Approve Time sheets daily.

Conduct counseling of members of the DHRA DTMO Contractor Team while documenting and making necessary corrective actions.

Administer Personal Time Off in accordance with the IGH Employee Handbook and ensure accurate reporting of same into prescribed on-line systems.

Manage travel required to support the mission of the DHRA DTMO Contractor Team, review, approve and submit Requests for Reimbursement in a Timely manner.

Be knowledgeable of able to perform all tasks required of DHRA DTMO Team members.

Qualified Candidates must possess:

Expert skills at dealing with complex situations and analyzing complex data and information systems.

Qualifications:

Must be a citizen of the United States

Bachelor’s degree in a relevant field

Familiarity and Understanding of DoD Travel systems and regulations

Security - complete and submit a tier 3 (IT-II)

Must obtain/maintain a favorable FBI National Criminal History Check (fingerprint check).

At Interactive Government Holdings, Inc. (IGH), health and safety play a vital role in our success. IGH’s employees work together to comply with all applicable health & safety practices and protocols, including health orders and regulations related to COVID-19 that are mandated by local, state and federal authorities.

Interactive Government Holdings, Inc. (IGH) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Full-Time/Part-Time Contingent

Compensation

Position Program Manager - DHRA Defense Travel Mgt Office (DTMO)

Close Date

Open Date 11/21/2024

Location IGH HQ - Springfield, Virginia

About the Organization

This position is currently accepting applications.