Job Information
Arkansas Department of Workforce Services Customer Service Representative in Springdale, Arkansas
This job was posted by https://www.arjoblink.arkansas.gov : For more information, please see: https://www.arjoblink.arkansas.gov/jobs/4365574
- Effectively receives, processes, and monitors customer orders from inception to delivery while working and communicating with the production, shipping, purchasing, R&D, transportation, and sales departments. Ensures current and future needs and issues are addressed to customers satisfaction.
- Performs a variety of duties including the entry and processing of orders, cancellations, modifications, product specifications, and other requirements.
- Utilizes conflict resolution skills to courteously and accurately respond to customer inquiries and concerns. Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions to resolve issues.
- Ensures that customer data and orders are accurate and updated in the database at all times.
- Maintains a comprehensive knowledge of Newly Weds Foods\' products and services
