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UPMC Practice Manager in Spring Grove, Pennsylvania

The NeuroSciences Institute department is looking for a new Practice Manager to oversee their Spring Grove, Manheim Pike, and York locations. The Practice Manager will travel to Manheim Pike every week. They will also work alongside 5 providers and will have 16 direct reports. This Manager will manage all 5 providers schedules.

This department has a great management team that works very well together. These locations are looking to expand and add providers in the future, great growth opportunity!

Schedule: Monday – Friday from 8:00 a.m. – 4:30 p.m., no weekends or holidays.

Purpose:

Responsible for directing, supervising and coordinating staff and operations at physician offices and clinic sites in order to provide quality, cost-effective care.

Responsibilities:

  • Manages daily operations at physician offices and clinic sites and coordinates work activities.

  • Manages schedules and call-offs.

  • Ensures office space, supplies, equipment, and assistance are provided and maintained appropriately for medical staff and patient care.

  • Manages all functions of the financial and patient management system at physician offices.

  • Ensures compliance with all system-wide/departmental policies and procedures, including maintaining patient confidentiality, as well as compliance with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health, etc.).

  • Integration of new physicians into CMI practices.

  • Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.

  • Works with senior management to prepare budgets and ensures operations are aligned with organizational objectives and meets performance and budget objectives.

  • Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.

  • Recruits, hires, train, and supervises assigned personnel in satellite facilities, including responsibility for performance evaluations, merit increases, promotions, and disciplinary actions of staff.

  • Identifies and resolves work problems to ensure quality patient service.

  • Communicates effectively with senior management and physicians providing regular updates on operations.

  • Bachelor's Degree + 3 years of management experience w/ 1 year healthcare experience

  • OR Associate's Degree + 3 years healthcare experience and 3 years of management experience

  • OR High School Diploma + 5 years healthcare experience and 5 years of management experience

Licensure, Certifications, and Clearances:

  • Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran

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