Job Information
UPMC Practice Manager in Spring Grove, Pennsylvania
The NeuroSciences Institute department is looking for a new Practice Manager to oversee their Spring Grove, Manheim Pike, and York locations. The Practice Manager will travel to Manheim Pike every week. They will also work alongside 5 providers and will have 16 direct reports. This Manager will manage all 5 providers schedules.
This department has a great management team that works very well together. These locations are looking to expand and add providers in the future, great growth opportunity!
Schedule: Monday – Friday from 8:00 a.m. – 4:30 p.m., no weekends or holidays.
Purpose:
Responsible for directing, supervising and coordinating staff and operations at physician offices and clinic sites in order to provide quality, cost-effective care.
Responsibilities:
Manages daily operations at physician offices and clinic sites and coordinates work activities.
Manages schedules and call-offs.
Ensures office space, supplies, equipment, and assistance are provided and maintained appropriately for medical staff and patient care.
Manages all functions of the financial and patient management system at physician offices.
Ensures compliance with all system-wide/departmental policies and procedures, including maintaining patient confidentiality, as well as compliance with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health, etc.).
Integration of new physicians into CMI practices.
Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.
Works with senior management to prepare budgets and ensures operations are aligned with organizational objectives and meets performance and budget objectives.
Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
Recruits, hires, train, and supervises assigned personnel in satellite facilities, including responsibility for performance evaluations, merit increases, promotions, and disciplinary actions of staff.
Identifies and resolves work problems to ensure quality patient service.
Communicates effectively with senior management and physicians providing regular updates on operations.
Bachelor's Degree + 3 years of management experience w/ 1 year healthcare experience
OR Associate's Degree + 3 years healthcare experience and 3 years of management experience
OR High School Diploma + 5 years healthcare experience and 5 years of management experience
Licensure, Certifications, and Clearances:
- Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran
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