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Whitworth University HR Specialist in Spokane, Washington

Position Summary

The HR Specialist plays a vital role in ensuring the accuracy and integrity of HR data while providing exceptional customer service to employees, departments, and external partners. This position serves as the primary point of contact at the HR front desk, creating a welcoming and professional environment for all visitors. In addition to managing data entry within HR systems, the HR Specialist supports employee onboarding, maintains personnel records, and assists with office operations.

Success in this role requires attention to detail, adaptability to change, and a proactive approach to evolving HR processes and technology. The ideal candidate is excited about continuous improvement, embraces new challenges with enthusiasm, and thrives in a dynamic environment where priorities may shift. 

Core Responsibilities

HR Data | 40%

  • Accurately enter, update, and audit HR data in Ellucian Colleague, NEOED, and other HR systems to ensure seamless payroll processing and compliance.
  • Maintain electronic employment files and ensure compliance with record-keeping policies.
  • Troubleshoot system issues related to HR data processing and serve as a backup data custodian.
  • Upload documents to Paper Vision for HR and Payroll, ensuring accurate content and accessibility.

New Hire Paperwork & Records Support | 20%

  • Facilitate new hire paperwork, including I-9/E-Verify verification and DSHS new hire reporting.
  • Provide login credentials and access information to new employees.
  • Maintain accurate personnel records, ensuring proper documentation of approvals and changes.
  • Support workflow coordination for onboarding and offboarding in NEOED.

Customer Service & Office Coordination |  20%

  • Serve as the primary point of contact at the HR front desk, creating a welcoming and professional environment.
  • Respond promptly to employee and department inquiries via email, phone, and in-person.
  • Process employment verification requests.
  • Assist in planning and coordinating HR events, including scheduling rooms, submitting event requests, and managing catering logistics.
  • Maintain office supply inventory and place orders as needed.

Compliance & Process Improvement |10%

  • Ensure adherence to HR data security and confidentiality standards.
  • Collaborate with the Business Office to maintain data integrity and alignment across departments.
  • Identify opportunities for improving HR processes and workflows to enhance efficiency and accuracy.
  • Participate in campus technology groups to support HRIS system enhancements.

Other Responsibilities | 10%

  • Support special projects and initiatives related to HR operations.
  • Assist with compliance audits and reporting requirements as needed.
  • Perform other duties as assigned.

Qualifications and Core Competencies

Whitworth considers candidates with a wide range of educational backgrounds. We value the skills and knowledge candidates bring to Whitworth, regardless of the paths they have taken to acquire them.

One to two years of experience in a customer service-focused role, preferably in human resources, payroll, administrative support, or a related role.

Proficiency in Microsoft Office and HRIS systems.

A personal commitment to the Christian faith and to the integration of faith and learning.

Demonstrated growth in cultural competence, awareness of societal and structural inequities, and proven experience in effectively establishing relationships and positive communications with students and other constituents across multiple dimensions of diversity including, but not lim

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