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Apex Systems, Inc. Support Center Tech 2041512 in Southington, Connecticut

"Job#: 2041512 Job Description: Apex Systems is a world class technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients' digital visions.Apex has an opportunity for a Support Center Technician. For applicants who are interested in this opportunity, send your updated resume to Liz Papell, Professional recruiter at[emailprotected].Here are the details:Position: Support Center TechnicianLocation: On-site in Southington, CTRate: $24-29/hr W2Duration: 18+ month contract-to-hire starting 9/20Support Center TechnicianPosition Description:Providestechnical support and assistance to end-users regarding software, hardware, and network-related issues. The role typically involves maintaining a high level of customer service and ensuring that all incidents and requests are logged, tracked, and resolved in a timely manner.Responsibilities:Handling first-level support of service requests in a professional and timely manner.Troubleshooting computer and printer issues related to hardware, software, and connectivity.Performing Active Directory actions, such as password resets and data entry.Providing technical assistance for IT products and services for incoming queries related to computer systems.Recommending and setting up office equipment like desks, tables, printers, and TV monitors.Required Skills::Bachelor's Degree in Computer Science, Information Technology, or a related field.Experience with a ticketing system. ServiceNow is a plus.Technical troubleshooting skills and familiarity with IT support best practices.Additional Benefits:For this opportunity, you will also be eligible for benefits through Apex for the contract period, 401K, medical/health benefits options, a W2 hourly rate, weekly pay, and direct deposit!EEO EmployerApex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [emailprotected] or 844-463-6178.EEO EmployerApex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [emailprotected] or 844-463-6178. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportun ties, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.VEVRAA Federal ContractorWe request Priority Protected Veteran and Disabled Referrals for all of our locations within the state.We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here.PDN-9cb866eb-3eab-4906-af60-bd5a47697c03"

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