Job Information
Dunkin' Shift Leader in Southington, Connecticut
Dunkin'Dunkin' - Immediate Shift Leader Needed
Are you passionate about delivering a great guest experience and leading a team to success?
We are looking for talented Shift Leaders to join our Dunkin' team! As a Shift Leader, you will be responsible for coaching Crew Members to execute operational Brand standards and ensure a friendly guest experience. If you have a great focus, passion for excellence, and strong problem-solving skills, we want you on our team!
Competencies:
Great Focus:
Understands and exceeds guest expectations
Displays a sense of urgency with guests
Resolves guest concerns promptly
Passion for:
Sets high standards for self and others
Consistently meets or exceeds goals
Contributes to overall team performance
Problem Solving and Decision Making:
Identifies and resolves issues
Makes decisions effectively
Interpersonal Relationships & Influence:
Develops and maintains relationships with team members
Operates with integrity and treats others with respect
Skills and Qualifications:
Fluent in English
Restaurant, retail, or supervisory experience
Math and writing skills
Basic computer skills
At least 18 years of age (where applicable)
High School diploma or equivalent, preferred
Responsibilities:
Team Environment:
Support a respectful team environment
Communicate shift priorities, goals, and results with team members
Support the training of crew members
Provide coaching and feedback to crew members
Operational Excellence:
Create and maintain a guest-first culture in the restaurant
Resolve guest issues promptly
Ensure Brand standards, recipes, and systems are executed
Maintain a safe, secure, and healthy work environment
Profitability:
Drive sales goals and results
Execute restaurant standards and marketing initiatives
Manage cash over/short during the shift
Ensure all products are prepared according to Brand standards
Location: Milldale 1825 Meriden-Waterbury Turnpike, Plantsville, CT 06479, USA
If you are a motivated individual looking to grow your skills in a fun and dynamic environment, apply now to become a part of our Dunkin' team!
Company Introduction
Ouimet/Jacks LLC - You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc., Dunkin' or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
