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TEKsystems Technical Support Specialist in Southfield, Michigan

Description:

Position: Technical Support

Duration: Approximately 4-6 months

Position Overview:

The selected candidate’s primary responsibility will be to assist with the update and migration of Windows 10 to Windows 11 at the various 13 locations. Additional responsibilities will include answering incoming IT helpdesk calls, installation and support of IT hardware and software, and helping resolve technical issues.

Required Skills:

• 3+ Years of IT Technical Support (Software and Hardware).

• Experience installing, troubleshooting and repairing PC’s, laptops and peripherals.

• Experience with MS Office Suite (Outlook, Excel, Word, etc.)

• Experience updating necessary IT documentation and tickets related to support requests.

• Must have a valid driver's license and ability to drive personal vehicles to and from service locations. Please note that there will be no mileage/fuel reimbursement as travel is required for this position.

• Must have excellent communication skills.

Skills:

Technical support, Windows 10, Customer Service, Windows 11, Software, Hardware, Microsoft, Office, Excel, PC, Laptop

Top Skills Details:

Technical support, Windows 10,Customer Service, Windows 11,Software,Hardware,Microsoft,Office,Excel,PC,Laptop

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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