Job Information
SHI Sr. Technical Program Manager – AI/ ML in Austin, Texas
Job Summary
We are looking for a dynamic and experienced IT Program Manager specializing in AI/ML applications for internal IT systems. This position will work directly with IT leadership, executive leadership, product owners, and various SHI departments to ensure the successful implementation of AI/ML initiatives.
This position must report to the SHI Austin office location as determined by SHI management.
About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.
Responsibilities
Include, but are not limited to:
Manage multiple projects with high complexity and visibility
Manage project scope, including the creation and execution of change requests as needed
Assemble and lead project teams which often include internal and external resources, partners, etc
Collaborate with product owners, leadership, and cross-functional teams to prioritize initiatives and gather detailed requirements, write detailed product specifications, write Epics and Users Stories and acceptance criteria
Develop and execute detailed project plans that include all phases of project delivery
Regularly communicate project expectations, status, risks, etc. to appropriate individuals throughout the organization, including executive leadership
Accountable for project deliverables and ensuring project financials and milestones are met
Assist with efforts to evaluate requirements and provide guidance in support of Statement of Work preparation, as needed
Responsible for leading and developing new or emerging technology service offerings
Actively contribute to process improvement activities and mentor others
Qualifications
10+ years' experience in driving product vision, roadmap, design and communication
3+ years' experience driving strategic initiatives within the AI//ML domain
Bachelor's orMaster's degree in Computer Science, Engineering, Data Science, or related field
10+ years' experience with Agile principles, leading scrums, building user stories, writing specifications, and managing team resources
Strong understanding of AI/ML technologies and software development processes
Familiarity with the complete product and software development cycle
Excellent leadership and communication skills
Strong analytical and problem-solving skills
Deep understanding of customer needs and user-centric design
Previousmanagement experience preferred but notrequired
Working knowledge of IT concepts: security, servers, storage, cloud computing, disaster recovery
Proficiencyin Jira,Conflunce, Outlook, Word, Excel, PowerPoint
Ideally PMP Certification and/or Certified Scrum at Scale Practitioner (CSaSP) or Certified Scrum Professional (CSP)
Required Skills
Excellent organizational and time management skills with the ability to meet strict deadlines
Strong verbal and written communication skills with the ability to simplify complex subject matter
Detail-oriented with the ability to multitask and complete tasks with efficiency and accuracy
Experience leading large software implementations
Ability to implement and work with Agile frameworks
Ability to successfully manage complex customer-facing projects, including assembling the resources needed to deliver the project
Ability to simultaneously track multiple projects and budgets, regularly consolidating and summarizing progress for stakeholders
Ability to set strategies for minimizing project risk and issues, withpreviousexperience forming and executing mitigation plans
Business acumen with the ability to translate and correlate project success to successful business outcomes
Ability to analyze project and financial data to ensure andoptimizesuccess measures
Strong follow-up, problem solving and negotiation skills, as well as experience holding project teams accountableregardingquality and on-time delivery
Strong understanding of the dynamics of cross-functional teams with the ability to creatively solve problems.
Strong understanding of different project methodologies (Waterfall, Agile, PMP, etc.)
Demonstrated ability to work independently with little direction and in a team environment
Certifications Required
PMP Certification preferred
Certified Scrum at Scale Practitioner (CSaSP) or Certified Scrum Professional (CSP) preferred
Additional Information
The estimated annual pay range for this position is $120,000 - $160,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
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Job Locations US-TX-Austin
Requisition ID 2024-17501
Approved Min (Total Target Comp) USD $140,000.00/Yr.
Approved Max (Total Target Comp) USD $185,000.00/Yr.
Compensation Structure Flat Base
Category Information Technology
SHI
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