Job Information
Hubbell Power Systems Product Support Engineer - Solon, OH in Solon, Ohio
Product Support Engineer - Solon, OH
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Date: Aug 15, 2024
Location: Solon, OH, US, 44139
Company: Hubbell Incorporated
Job Overview
The Product Support Engineer performs tasks associated with the support of Aclara products for both external and internal customers. These tasks include but are not limited to alternate parts sourcing, design enhancement, field troubleshooting, cost reduction and performance analysis. Provide analysis and recommendations to help resolve product issues pertaining to the operation of such equipment installed at Utility locations.
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A Day In The Life
Provide Technical Support for Customer Issues on various Product Lines. Works closely with Tech Support and Project Manager’s, Sales, Software Engineering to resolve Product and Customer issues.
Work with test engineers and lab technicians in a team environment to understand test methodologies for compliance testing.
Provide Support to Operations on Component Analysis\Qualification Testing to keep the business\manufacturing processes in operating.
Support Quality Assurance in RMA Analysis.
Provide Support for New Product Introductions (NPI) – Testing, Alpha\Beta.
Use specialized RF test and measurement instrumentation to troubleshoot circuits to component level issues. Perform RF/analog circuit design\analysis.
Work closely with other RF and mechanical engineers to determine solution to product issues. Technical experience in the areas of signal processing, signal, embedded systems, electromagnetics, antennas, communications systems, or radiofrequency (RF) analysis and design assist in providing direction for future product development efforts.
What will help you thrive in this role?
Bachelor of Science Degree in Electrical Engineering or Equivalent.
Working knowledge of utility/power systems, RF Systems, knowledge of board level components for testing and qualification.
Familiarity with UL, CSA, FM, IEC and FCC a plus.
Excellent written and verbal communication skills including the ability to communicate detailed technical information to an audience with various levels of technical understanding.
The ability to operate in a fast-paced atmosphere.
Experience working with team members in multiple countries and time zones.
Ability to travel up to 20% via air or land
Problem solving and the ability to work in TEAMS. Interfacing with the customer and representing Aclara's Customer Service skills to provide great service and resolution.
Hubbell Incorporated
Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. As more products plug in to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient and efficient energy infrastructure. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently.
The company operates in two segments. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions teams that provide consistent process, tools technologies across our businesses.
We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Our employees proudly work and serve our communities from our headquarters in Shelton, CT, across the United States and around the globe.
Hubbell Utility Solutions
Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications. HUS provides the critical components that allow the grid to reliably transmit and distribute energy, as well as the communications and controls technologies to make the grid smarter and more flexible.
Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.
