Job Information
PROCTOR FINANCIAL INC Lien Associate in Solon, Ohio
Job Title: Lien Associate FLSA Status: Non-Exempt Department: Lender Solutions Location: Proctor -- 166
Who are we? What do we do? Company Overview:
Proctor Loan Protector provides comprehensive insurance products and service solutions for financial institutions. While weaving compliance throughout all our applications and technologies, Proctor Loan Protector operates as an extension of our clients, where partnership meets innovation.
What's the culture like at Proctor Loan Protector?
At Proctor Loan Protector, we are committed to fostering a workplace that values diversity and personal growth. As we continue to grow and expand, this allows us to offer career paths and opportunities. We are dedicated to ensuring that all our teammates feel valued and work in a fun and rewarding work environment.
What can I expect from working at Proctor Loan Protector?
- Fun work environment with a variety of work
- Being part of a team
- Career growth
- Ability to highlight your skills
- Feel valued
- Great benefits, pay and culture
Tell me more about this role, what would I be doing?
Summary:
The Lien Associate will assist in overseeing the Lien Research Department and will work under the direction of and report to the Team Lead and Supervisor of Lien Risk Resolution. The Lien Associate will share knowledge and skills with Lien Risk Resolution team members to ensure properties identified at risk for liens are reviewed and processed timely and efficiently.
Essential Duties and Functions: include the following. Other duties may be assigned.
The Lien Specialist will be responsible for:
- Maintain client documentation
- Locate HOA or Management Companies.
- Make follow ups for all liens requiring research.
- Research public county records.
- Obtain required documentation to resolve HOA lien delinquency.
- Submit settlement offer on behalf of client to resolve HOA delinquency.
- Submit payment request to client once settlement offer decision obtained.
- Ensure that all HOA payments are processed accordingly.
- Ensure that all HOA recurring payments are set up with correct mailing addresses.
- Understand and apply investor requirements
- Image all documents in the corresponding folders.
- Submit list of completed loans to Lien Research Supervisor for commenting & imaging.
Assist with special projects as needed and acting as a backup within the department
Competencies:
- Ability to prioritize work and work in a fast paced environment with deadlines
- Customer service orientated
- Works well in a team environment
- Strong analytical skills
- Attention to detail and accuracy
- Excellent verbal and written communication skills
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
We are an equal Opportunity Employer, and we are dedicated to providing employment and advancement opportunities for minorities, disabled and veterans pursuant to its affirmative action plan.
Planning/organizing---the individual prioritizes and plans work activities and uses time efficiently.
Interpersonal skills---the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things.
Oral communication---the individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills.
Written communicatio
