Easter Seals Jobs

Healthcare associate with English, Late Shifts

Customer Service and Support (https://jobs.concentrix.com/job-search/?category=Customer Service and Support)

Location

Sofia, Bulgaria

Apply Now (https://apply.concentrix.com/global/en/apply?jobSeqNo=CONCGLOBALR1520831EXTERNALENGLOBAL&step=1&utm_source=none)

Job Title:

Healthcare associate with English, Late Shifts

Job Description

Are you passionate about helping others? Our Customer Support team is looking for an empathetic, English-speaking individuals who excel during late shifts. If you have a knack for communication and desire to make a difference, apply now!

Your Role:

As a Customer Support Agent, you will be the friendly and professional face of our company, assisting consumers through various channels. Whether addressing complaints, providing information, or engaging on social media, your goal will be to enhance our consumers' experiences as a trusted ally.

You will:

• Use active listening and conversational skills to understand and resolve consumer issues efficiently.

• Give special attention to sensitive cases.

• Develop expertise in our product portfolio and consumer expectations.

• Proactively contribute ideas to improve service quality.

What We're Looking For:

• Empathy and emotional intelligence

• Fluency in English (written and verbal)

• Strong phone and verbal communication skills

• Customer service experience is a plus

• Proficient in typing and computer skills (MS Office)

• Organized with good decision-making and analytical abilities

• Team-oriented with a positive attitude

• High school diploma or equivalent

What do you get from us?

• Competitive salary

• A modern, vibrant workspace with excellent facilities

• Comprehensive medical plan covered by the company

• Transportation allowance and life insurance

• Night shift transportation allowance

• Career development opportunities

• Annual reward and recognition events

• Holiday pay

• Engaging team events

• Voluntary day off

Experience the power of a game-changing career

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "Employer Brand Leader of the Year" and "Best Employer - Outsourcing" year after year.

Location:

BGR Sofia - Advance Business Center

Language Requirements:

English

Time Type:

Full time

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Apply Now (https://apply.concentrix.com/global/en/apply?jobSeqNo=CONCGLOBALR1520831EXTERNALENGLOBAL&step=1&utm_source=none)