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We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choosefrom.

At SAP Business AI, we're amid an exciting transformation where most every user interaction will be affected by AI and were looking for talented and dynamic individuals to join our evolution. Our organization is made up of multi-disciplinary teams of Product Designers, Researchers, Writers, Content Strategists, Program Managers, Engineers, and other AI experts and we all care deeply about the people who use our products.

We are seeking a Senior Design Program Manager to join our SAP Design System team with a focus on maintaining design project momentum, processes, and fostering a creative environment for cross-functional teams. Reporting to the Head of Product & Project managers team, the Senior Design Program/Project Manager plays a key role in collaborative strategic problem solving, wholistic systems thinking, and efficiency. The Senior Design Program/Project Manager will have a wide reach across several Design System teams, spearheading end-to-end design roadmap definition, execution, and delivery within SDLC parameters.

Helping people work better is core to our business. As such, this role requires a candidate to be a master of stakeholder engagement, issue resolution and design championing. The right person in this role will be a catalyst for continuous improvement, an empathetic connector and action-biased - thriving in a culture of ownership, and creative solutions resulting in maintaining alignment with overall objectives.

WED LOVE TO HEAR FROM YOU IF:

• You are a strong strategic thinker with extensive experience improving processes and shaping solutions in ambiguous environments.

• You are highly motivated, results-oriented and user-focused with a proven record of successfully handling multiple projects in fast-paced environments.

• You have comprehensive knowledge of product development and design processes including how to manage design roadmaps, milestones and delivery.

• You are highly organized with creative ways to bring definition and alignment.

• You manage multiple priorities and deadlines with context switching between projects without missing a beat.

• You are a keen relationship builder at all levels of the organization, across many different technical, business, operational, design and other roles to bring the right groups into alignment in order to drive successful outcomes.

• You are a self-starter with passion and expertise for leveraging available resources to establish standards and processes that support cross-functional teams and continuously seek improvement.

JOB DESCRIPTION

• Partner closely with design leaders and design teams throughout the design lifecycle with a focus on managing priorities, resolving issues and fostering collaboration.

• Manage risks proactively, anticipate potential issues, implement appropriate mitigations and remove blockers or escalate accordingly.

• Apply in-depth knowledge and understanding of project management concepts, methodologies and tools and wielding them to support cross functional teams.

• Expertise analyzing and aggregating project and program-level metrics into executive-level dashboards and/or status reports.

• Ability to prioritize and lead prioritization of work with minimum direction in a complex and diverse environment with rapidly changing priorities.

• Leverage design knowledge to collaborate with stakeholders to define, plan, and design the appropriate end-to-end experiences and solutions to achieve design & product desired outcomes.

• Apply and promote HCD and Project management best practices

• Experience delivering multiple parallel releases across complex landscape, in which several product teams are building product features and managing designs.

• Optimize the operations of design teams including capacity planning, scrum ceremonies and agile approaches and Jira management.

• Other duties as assigned or requested.

PREFERRED QUALIFICATIONS:

• 6 years experience Program/Project Management in Design/Product fields

• 5 years experience in Agile Project Management frameworks

• Experience working with Design teams

• Passion for process, innovation and experience operationalizing scalable solutions

• PMP, CAPM, CSM, SAFe a plus

• SDLC a plus

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves.At SAP,you can bring out your best.

We win with inclusion

SAPs culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy (https://one.int.sap/me@sap/jobs_at_sap#17498858-1050-415e-8d82-21f91655666b_96fc) . Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 409763 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid.