Easter Seals Jobs

Account Manager with German language

Account Management (https://jobs.concentrix.com/job-search/?category=Account Management)

Location

Sofia, Bulgaria

Apply Now (https://apply.concentrix.com/global/en/apply?jobSeqNo=CONCGLOBALR1378723EXTERNALENGLOBAL&step=1&utm_source=none)

Job Title:

Account Manager with German language

Job Description

At Concentrix we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world’s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we’re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.

We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.

Duties and Responsibilities

• Ensure client’s customers are consistently satisfied with the client’s products and

services, and resolve escalated issues

• Achieve revenue-based quotas based on successful management of client accounts and

supporting processes to meet operational needs and growth objectives

• Evaluate the client's customer needs and propose potential solutions

• Serve as a single point of contact for the client customer and may coordinate the work of

client service teams

• Utilize data to successfully remediate customer concerns/roadblocksprohibiting satisfaction

• Manage external competitive pressures and effectively handle objections

• Work with multiple stakeholders, building effective relationships with decision-makers at

all levels

• Responsible for managing sales territory and achieving monthly quotas

• Negotiate skillfully in tough situations

• Identify risk and barriers to success; develop contingency plans when necessary

• Identify opportunities for additional product or service sales

• Use data to help influence buying/renewal process

Qualifications

• Demonstrated ability to effectively communicate in a fast-paced environmentwhile developingpositive relationships

• Proven track record of success in sales or account management

• Passion for exceptional customer experience and sales

• Aptitude to learn and optimize new technology and data

• Problem-solving skills

• Excellent knowledge of Microsoft Office programs

• Excellent verbal and written communication skills

• Ability to prioritize and multi-task in a time-sensitive environment

• Ability to make timely and sound decisions; make decisions under conditions of uncertainty or limited data; evaluate short- and long-term consequences

• Professional and polished demeanor

Requirements:

• Proficiency in German ;

• 6+ years working in a sales or account management preferred

• Experience in high volume calling preferred

• Experience working with Salesforce.com or similar CRM preferred

What we offer:

• Friendly multicultural and multilingualenvironment;

• Mentoring, training, and career developmentprograms;

• Happiness programs and internal socialevents;

• Additional health carepackage;

• Benefits and discounts - food vouchers, Multisport card,etc.;

• Birthday TimeOff;

• Volunteer Time Off.

Please send us your CV in English. 

Only short-listed applicants will be contacted.

All applications will be treated as strictly confidential.

Location:

BGR Sofia - Advance Business Center

Language Requirements:

German (Required)

Time Type:

Full time

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Apply Now (https://apply.concentrix.com/global/en/apply?jobSeqNo=CONCGLOBALR1378723EXTERNALENGLOBAL&step=1&utm_source=none)