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This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12312263

Description

CJE has retained Govig Healthcare, an executive recruitment firm specializing in senior living, on the recruitment for this position. Please reach out to Collin Kalmansohn atcollin.kalmansohn@govig.com{target="_blank" rel="noopener"}including your resume for consideration.

Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned.

• Takes lead role in implementing Tamarisks Marketing and Sales Plan, with a full understanding of how this property relates to CJEs mission, values and vision.
• Works closely with the Tamarisk Executive Director, CJEs Chief Marketing Officer, with the development and implementation of the quarterly marketing plan. Keeps informed of all trends, developments, concepts, and techniques that inform the successful marketing of this independent living community.
• Meets all expectations of scheduled occupancy budget, with ongoing reviews by ED CJEs CFO, and Chief Marketing Officer.
• Keeps Executive Director informed of all sales activity daily, following EDs preferred protocol and methodology.
• Responds and follow-ups with all inquiries (walk-in, phone, direct mail) in a timely and appropriate manner. Maintains/cultivates the CRM and wait list.
• Manages and maintains Hot Board/Move-in Move-out Board to achieve maximum revenue goals.
• Assists in creating and utilizing sales incentive toolbox as needed.
• Schedules, conduct tours, and follow us with prospective residents of Tamarisk.
• Creates, plans, and implements with Sales and Marketing Team and other program managers (at Tamarisk as well as throughout CJEs continuum of services) on-site events to bring in prospective residents such as, but not limited to seminars, speakers, themed events, and family nights.
• Understands, utilizes and maintains integrity of marketing/sales/list management system. Monitors sales/marketing staff productivity in CRM
• Develops and maintains a professional and good working relationship with direct reports, fellow employees, residents, families, referral sources and care providers.

{=html} <!-- --> - Creates, leads, and implements a results-oriented community outreach program, in coordination with CJEs Outreach Team to achieve maximum impact. - In consultation with Executive Director: Hires, trains, disciplines and terminates departmental employees in accordance with company policy. - Takes lead with ED in training all Tamarisk staff on how to deliver 5-star hospitality service, ensuring messaging is consistent throughout the community. - Maintains confidentiality of all pertinent information (i.e., HIPAA-related, financial documentation, etc.)

{=html} <!-- --> - Interacts professionally and effectively with all levels of the organization, residents, family members, etc. - Performs other duties as assigned.

This position has responsibility for HIPAA compliance in the execution of duties as well as for assuring that subordinate department members are HIPAA trained and compliant.

QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Bachelors degree from a four-year college or university required, with proven sales and marketing experience.
• Minimum of 5-7 years of experience in senior living, related to the positi ns detailed duties and responsibilities.
• Excellent communication and presentation skills, including written, verbal, and telephone marketing.
• Proficient with a CRM.
• Excellent organizational and time management skills.
• Ability to work independently, be self-motivated and demonstrate good judgment in challenging situations.
• Ability to be flexible and handle multiple projects simultaneously.
• Knowledge of 5-star customer service standards and procedures.
• Proficiency in general office systems, including Microsoft Office.
• Ability to travel locally.
• Previous supervisory experience preferred

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to wr