Job Information
MIDCO Network Engineer III-DOCSIS in Sioux Falls, South Dakota
Description
Midcontinent Communications (Midco) seeks a Network Engineer III - DOCSIS in Sioux Falls, South Dakota. This position requires travel by car less than 10% of the time around ND, SD, MN and other Midco service areas as needed.
KEY FUNCTIONS:
Design, build, maintain and support Midco’s DOCSIS and PON access network.
Provide expert level support of Midco’s Access Networks by engaging advanced knowledge of DOCSIS and PON network delivery systems over Fiber and HFC access networks.
Provide support for multiple projects or aspects of the Fiber and HFC access networks.
Assist Field Operations with problem resolution on DOCSIS and PON networks.
Deploy, configure, and maintain DOCSIS CMTS, RPHY, Aggregation switches, PON OLT, and R-OLT network hardware.
Perform network upgrades on all managed equipment including customer CPE.
Create Visio drawings of network architecture and configurations.
Ensure that access networks are in compliance with company, departmental and FCC regulations, policies, and procedures, and conduct technical audits as necessary to monitor compliance.
Ensure that services are operated and maintained in a manner consistent with the requirements of the services carried on the access networks.
Engineer and perform any testing and design processes required to expand and implement new spectrum into our access networks.
Manage customer allocation and tracking of spectrum and service segmentation to ensure customers are receiving their subscribed service and performance expectations.
Keep management up to date of engineering activities, issues, and progress.
Serve as a liaison between your team and other departments; build and maintain strong, collaborative, and productive working relationships.
Assist with resolving outages quickly and completely, while providing optimal internal customer service.
Assist in developing specifications and parameters for the design of access networks.
Coordinate effective testing programs with the Technology Group and Field Operations.
Operate and drive a Company vehicle in accordance with all Midco policies including maintaining a safe driving record.
Compile timely, comprehensive, and accurate reports as requested.
Follow and serve as a role model in displaying Midco’s Core Values and Leadership Success Drivers.
ADDITIONAL FUNCTIONS AND RESPONSIBILITIES:
Lead technical projects/upgrades/deployments.
Provide feedback to management and principal levels for improving process and/or engineering. Mentor less senior engineers and technicians.
Provide documented training and train teams members and other groups such as NOC and NIS. Create efficiencies through scripting - Bash, Python etc. Serve as reliable escalation party within team.
Provide input for future budgeting.
Support the mission, vision, and values of Midco. Adhere to and actively follow Midco policies, customer privacy guidelines, and procedures.
Adhere to Midco’s privacy guidelines to ensure each customer’s privacy.
Perform other duties as assigned.
Must have proof of legal authority to work in the U.S.
EDUCATION AND EXPERIENCE:
Required Education:
A Bachelor's degree (U.S. or foreign equivalent) in Electrical and Computer Engineering, Network Engineering, Information Systems, Computer Engineering, or a closely related field.
A suitable combination of education, training and experience equivalent to the required degree is also acceptable.
Required Experience:
- A minimum of 2 years of experience as a Field Support Engineer, or Network Engineer, or similar title in network engineering in cable telecommunications, which includes experience as a Network Engineer for an Internet Protocol Television (IPTV)/Digital Television (DTV) system.
Interested candidates should apply online at https://www.midco.com/careers/. This position is for full-time employment by Midcontinent Communications (Midco) for employment in Sioux Falls, South Dakota with travel by car less than 10% of the time around ND, SD, MN and other Midco service areas as needed. EOE.
#DNI #LI-DNI
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
