Job Information
MIDCO Advertising Traffic Coordinator in Sioux Falls, South Dakota
Description
JOB PURPOSE:
The Advertising Traffic Coordinator is responsible for creating and verifying network schedules daily for Midco’s entire footprint and supporting the export of new and revised orders for linear advertising schedules. This role ensures compliance with high-quality control standards for all data processed through the traffic system, while optimizing inventory and revenue and exceeding client expectations.
KEY FUNCTIONS:
Process insertion orders for time and copy instructions with the highest level of accuracy and efficiency, paying close attention to details of orders imported from third party sources.
Review digital orders for accuracy and submit via the digital platform.
Manage the network logs, proactively communicating with team members, sales staff, other internal departments and leadership as needed.
Perform verification and makegood process daily.
Process, manually adjust, and create network insertion logs on a daily basis.
Quickly address customer-impacting errors as they are discovered by informing internal stakeholders of the issue and you intend to resolve it; seek clarification and direction as needed to properly resolve issues.
Recognize and identify deviations from standard practices, seek understanding at the peer level and be empowered to make decisions that are best for the advertiser and company; communicate with leadership, when necessary, to determine appropriate action.
Generate reliable reports for Account Executives as needed.
Produce quality insertion schedules for Midco Sports daily, handling live events with a high attention to detail for premium spot placement for advertisers.
Provide assistance and training to teammates as needed and be willing to cross-train in other aspects of the business to support the team and meet customer demands.
Assist with special projects by performing duties such as proofreading documents, performing research, soliciting feedback from others, or other duties as assigned.
Perform troubleshooting when errors occur on the import of orders from OneTIM to xGLinear.
Follow and serve as a role model in displaying Midco’s Core Values and Leadership Success Drivers.
Adhere to Midco’s privacy guidelines to ensure each customer’s privacy.
Maintain regular attendance as required by your position.
ADDITIONAL FUNCTIONS AND RESPONSIBILITIES:
Effectively communicate with other departments to handle escalating issues in a timely manner.
Support the mission, vision and values of Midco.
Collaborate effectively with internal and external customers to ensure exceptional service.
Demonstrate courage by tackling tough issues while acknowledging own limitations without compromising integrity.
Remove obstacles for team members. Encourage creative solutions.
Apply personal ethics, honesty, initiative, flexibility, responsibility and confidentiality in all areas of responsibility.
Communicate clear expectations that set a high bar while holding team members accountable to reach these goals.
Demonstrate business acumen by using data to drive decisions and actions.
Model flexibility, resiliency and change management skills by staying self-aware, constantly learning, and
finding ways to cut through ambiguous problems.
Identify root causes of problems and implement solutions while keeping a holistic and long-term perspective in mind.
Actively follow Midco policies and procedures.
Perform other duties as assigned.
EXPERIENCE AND EDUCATION:
Advertising Traffic Coordinator:
Bachelor’s degree or related work experience required.
Three years of customer experience required.
Experience with MS Office, including Word, Excel and Outlook required.
Linear and digital advertising experience preferred.
Senior Advertising Traffic Coordinator:
Bachelor’s degree or related work experience required.
Six years of customer experience required.
Experience with MS Office, including Word, Excel and Outlook required.
Three years of linear and digital experience required.
WORK ENVIRONMENT, PHYSICAL & MENTAL DEMANDS:
The employee may occasionally be required to reach with hands and arms, stoop, kneel, or crouch.
The noise level in the work environment is moderate to loud.
Capable of maintaining attention to detail with a high level of accuracy and efficiency.
Able to apply problem-solving skills to provide effective resolution and troubleshooting.
Proficient in communicating with various groups and individuals, with the ability to tailor messages to the audience.
Employees may be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings and weekends as business demands.
ABOUT MIDCO:
Midco:
Is the leading provider of reliable, high-speed internet via fiber and fixed wireless technology, serving 460,000 homes and businesses in 400 communities across the Midwest.
Provides exceptional customer experience and a superior network, while being a force for good in the communities we serve.
Delivers TV services including Midco Sports (a regional sports network), phone, data center and advertising services, plus wholesale networking solutions.
Ready to work at Midco? We thought so. Here are a few more reasons why Midco is one of the best places to work:
Free Midco internet & TV
Great opportunities to get involved in volunteerism
Generous 401(k) match and paid time away from work programs
And many more
Visit Midco.com/Careers to learn about employment opportunities and apply today.
Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, familial status, membership or activity in a local commission, or any other characteristic protected by law. To view our full EEO and federal contractor supplemental posters, please refer to Midco.com/Federal Posters.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
