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UL, LLC Regional Employee Benefits & Solutions Manager in Singapore, Singapore

Reports to Director, Global Benefits, the Regional Employee Benefits and Solutions Manager is responsible for delivering employee benefit cross border solutions supporting the employee lifecycle with a strong focus on efficiency and sustained effectiveness. Takes ownership of stakeholder inquiries and resolves issues with the highest standards of employee centricity. Owner of employee data supplied to external providers. Oversees external provider management reporting requirements to support appropriate trends analyses, and to ensure accuracy of employee records management.

  • Executes enterprise employee benefit strategies in collaboration with relevant HR functions to help drive adoption by the Business. Provide both strategic and operational support for business changes. Identifies challenges and recommends solutions.

  • Collaborates with leaders to drive One HR Culture, Diversity & Inclusion, employee engagement and retention strategies locally via benefit plan designs. Partners with Site and/or Regional Leader and works collaboratively with colleagues to improve the employee experience locally and/or regionally.

  • Coaches and guides local and regional leaders and provides responsive approaches to complex or escalated employee benefit questions.

  • Provides guidance and interpretation of employee benefit policies, procedures and processes to ensure local adherence and identifies areas of risk. Supports audits, compliance and other employee benefits programs locally.

  • Oversees the process for providing external employee benefit vendors with data for eligibility, enrollment and other related data points in a HIPPA compliant way.

  • Facilitates and manages employee benefit vendor relationships including employee benefits broker, health plan providers and risk providers

  • Supports the development and execution of key employee benefits projects and performs other duties as directed.

  • University Degree in Human Resources Administration, Business Administration or a related discipline (or equivalent years of experience) plus generally 5-7 years of Employee Benefits Regional Leadership or Employee Benefits Consulting experience. Preferred 10 years of people management experience.

  • Demonstrated analytical and critical thinking skills.

  • Basic knowledge of HR and Organizational policies, procedures and processes.

  • Basic Knowledge of customer service principles, procedures, techniques, systems, and standards.

  • Excellent customer service and strong listening skills with an empathetic approach.

  • Good interpersonal and communication skills and the ability to work effectively with a wide range of constituencies.

  • Ability to successfully execute against established Service Level Agreements (SLAs).

  • Basic knowledge and working understanding of HRIS (ServiceNow and Oracle HCM) platforms. Ability to utilize multiple systems while handling customers/employees via phone, chat, email, etc.

A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.

UL LLC has been and will continue to be an equal opportunity employer. To assure full implementation of this equal employment policy, we will take steps to assure that:

Persons are recruited, hired, assigned and promoted without regard to race, color, age, sex or gender, sexual orientation, gender identity, gender expression, transgender status, religion, creed, national origin, ethnicity, citizenship, ancestry, disability, genetic information, military or veteran status, pregnancy, marital or familial status, or any other protected category under applicable law.

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