Easter Seals Jobs

Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve.

Company Overview:

If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!

Role Summary:

As a Field Service Engineer, you will be responsible for addressing and resolving field issues and warranty complaints while ensuring customer satisfaction. You will also support site commissioning, service, and repair activities at customer locations, playing a pivotal role in maintaining and enhancing customer relationships.

Responsibilities:

• Process and accept customer orders.

• Prepare cost estimates according to specifications.

• Schedule and manage order timelines effectively.

• Prepare quotations for standard products based on predefined lists.

• Review and evaluate customer specifications and requirement documents.

• Compile and present technical and commercial offer documents.

• Build and maintain strong relationships with customers through regular interactions.

• Provide on-site support to customers during visits.

• Address and resolve customer complaints promptly.

• Develop and implement technical solutions to resolve unique challenges.

• Coordinate effectively with internal and external stakeholders.

• Establish safe work environments and adhere to all safety standards.

• Perform in-house and on-site repair and service activities.

• Deliver technical support and training as required.

• Perform additional duties as assigned.

Requirements:

• Field service experience

• Strong verbal and written communication skills.

• Proficiency in Microsoft Office, including Word.

• Familiarity with SAP modules such as SD, MM, and PP.

• Ability to prioritize and adjust daily tasks while meeting deliverable deadlines.

• Demonstrated ability to develop innovative solutions to customer challenges.

• Organized and efficient, with the ability to work collaboratively in a team environment.

• Willingness to travel as needed to customer sites.

Preferred Experience / Skills:

• Knowledge of AutoCAD, SolidWorks, or other technical drawing tools.

• Experience serving customers in oil & gas, power, chemical, water, or general industries.

Req ID : R-12777

Job Family Group : Operations

Job Family : OP Field Service

EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers.com as result of your disability. You can request a reasonable accommodation by sending an email to employment@flowserve.com. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.