Job Information
Community Clinic Inc. Cloud and System Administrator in Silver Spring, Maryland
CCI Health Services' mission is to deliver high-quality, accessible care to our community members, leading the way to a more equitable healthcare system for everyone.
POSITION SUMMARY:
CCI Health Services is looking for a Cloud and System Administrator to join our team! This role is responsible for the maintenance, configuration, and reliable operation of computer systems, networking equipment, servers, and virtualization.
RESPONSIBILITIES AND DUTIES:
Demonstrate a commitment to service, organization values, and professionalism through appropriate conduct and demeanor at all times.
Responsible for maintaining, configuring, and reliably operating computer systems, networking equipment, servers, and virtualization.
Lead the Installation and upgrade of computer components and software, manage virtual servers, and integrate automation processes.
Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact issues.
Lead in the installation and configuration of Cloud Objects, Network routers, switches, and firewalls.
Serve as an escalation point for troubleshooting difficult problems or complex inquiries.
Provide documentation and technical specifications to IT staff for planning and implementing new or upgrading IT Infrastructure.
Perform regular Cloud based-backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.
Subject matter expertise support during patching, maintenance, upgrades, and other related activities.
Administrate and document cloud environments for internal and clinical needs. Address areas such as architecture, costs, scalability, Cloud CI/CD design, container management, security, maintenance, and testing.
Responsible for Cloud capacity planning, Cloud storage administration, and Cloud service performance tunning.
Update job knowledge by tracking emerging Cloud technologies and participating in educational opportunities.
Participate in “off-hours”, weekend, and on-call support on a rotation basis.
Collaborate with multiple teams, including but not limited to EMR HR, and Financial systems.
QUALIFICATIONS:
Bachelor’s degree in computer science, Information Technology, Cloud Administration/Management, or equivalent experience required.
In-depth knowledge of the TCP/IP protocol.
Minimum of five (5) years of systems, cloud administration experience and network administration.
Proven knowledge of Cloud security architecture, securing and hardening Cloud Systems, storage, data protection, and Cloud disaster recovery protocols.
Thorough understanding of the threat and attack landscape, attack vectors, vulnerabilities, and how they are leveraged by malicious actors.
CERTIFICATES, LICENSES, AND REGISTRATIONS:
AWS, Oracle Cloud, Microsoft Azure, Cisco, and ITIL Preferred.
WORKING CONDITIONS:
Prolonged periods of standing, bending, or working at a desk on a computer.
The ability to lift (up to 15lbs) is required.
Founded in 1972, CCI Health Services is a diverse and inclusive workplace grounded in community. Located in the Washington, DC Metro Area, each year CCI cares for more than 60,000 individuals in Montgomery and Prince George’s Counties. As a non-profit, CCI is committed to improving health equity through the provision of affordable primary care for all, across all stages of life. Visit ccicares.org for more information.
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