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UPMC Office Assistant II - GLPP Silver Creek in Silver Creek, New York

UPMC is excited to invite you to apply for the Office Assistant II position! This full-time position offers variable shifts Monday through Friday, which includes late hours. Some travel may be required. Apply today to join a great team and receive a robust Totals Reward package!!

Responsibilities:

  • Verify patient information in the medical record and scheduling system, ensuring all data is accurate and up to date prior to appointments.

  • Prepare patient charts for upcoming visits, ensuring necessary forms and documents are available for physicians.

  • Complete encounter forms, referrals, and other paperwork required for patient visits, while generating billing information using the computer system.

  • Maintain a clean and organized waiting area, including the beverage station and reading materials, to ensure a comfortable environment for patients.

  • Greet and register patients in a courteous, prompt, and helpful manner, providing clear instructions and directing them to appropriate departments.

  • Assist with inpatient billing processes and address any issues related to transcription or dictation accuracy for physicians.

  • Process medical records release requests and assist with ordering and managing office supplies based on stock levels.

  • Schedule, coordinate, and reschedule patient appointments while confirming physician availability and insurance verifications for diagnostic testing, referrals, and authorizations.

Required:

  • High school diploma or GED

  • Three years of work experience, preferably in a medical office setting

  • Word processing and computer experience

Preferred:

  • Knowledge of medical terminology

Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran

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