Job Information
UPMC Office Assistant II - GLPP Silver Creek in Silver Creek, New York
UPMC is excited to invite you to apply for the Office Assistant II position! This full-time position offers variable shifts Monday through Friday, which includes late hours. Some travel may be required. Apply today to join a great team and receive a robust Totals Reward package!!
Responsibilities:
Verify patient information in the medical record and scheduling system, ensuring all data is accurate and up to date prior to appointments.
Prepare patient charts for upcoming visits, ensuring necessary forms and documents are available for physicians.
Complete encounter forms, referrals, and other paperwork required for patient visits, while generating billing information using the computer system.
Maintain a clean and organized waiting area, including the beverage station and reading materials, to ensure a comfortable environment for patients.
Greet and register patients in a courteous, prompt, and helpful manner, providing clear instructions and directing them to appropriate departments.
Assist with inpatient billing processes and address any issues related to transcription or dictation accuracy for physicians.
Process medical records release requests and assist with ordering and managing office supplies based on stock levels.
Schedule, coordinate, and reschedule patient appointments while confirming physician availability and insurance verifications for diagnostic testing, referrals, and authorizations.
Required:
High school diploma or GED
Three years of work experience, preferably in a medical office setting
Word processing and computer experience
Preferred:
- Knowledge of medical terminology
Licensure, Certifications, and Clearances:
UPMC is an Equal Opportunity Employer/Disability/Veteran
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