Easter Seals Jobs

Title: Quality Assurance Manager Department: Corporate Location: 1107 Burt Street, Shreveport, La Wage Category: Exempt Report To: President and CEO

Overview: The Quality Assurance Manager will facilitate efficient production operations by planning, leading, and implementing quality assurance measures for company products.

Duties include but are not limited to:

Inspection:

• Conduct inspections of raw materials and documentation/shipping orders throughout the entire production process to ensure products meet specified standards and the shipping orders are correct.
• Identify and analyze issues, defects, and other problems prior to shipment. Recommend and facilitate solutions.
• Ensure quality inspection data, records, and purchase orders are properly maintained.
• Confirm that products inspected by the Quality staff adhere to the product/shipping specifications.

Process Comprehension/Improvement:

• Understand the specifications of the company's manufacturing products and their identified purposes.
• Thoroughly understand all manufacturing, shipping, and receiving processes.
• Develop, implement, and manage processes to ensure that products meet required specifications for quality, function, and reliability before delivery to customers.

Compliance:

• Identify and set appropriate quality standards and parameters for products.
• Maintain compliance with federal government, state, local, and organizational laws, regulations, guidelines, and policies.
• Ensure compliance with internal Quality Management requirements.
• Monitor and report on production quality, nonconformance, trends, and underlying causes of defects in products or processes.
• Understand the specifications for the Certificate of Analysis/Certificate of Conformance for paper rolls, non-skid material, sandpaper, and edge sealer.

International Organization for Standardization (ISO) 9001 Quality Management System:

• Maintain the quality plan to implement the companys standardized system and policies into compliance.
• Assign appropriate responsibilities to execute objectives and ensure clear communication of ISO expectations and guidelines.
• Maintain the ISO log.

Stakeholder Communication:

• Excellent interpersonal and customer service skills:

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``` - Communicate quality standards and parameters to the Quality team and other manufacturing divisions. - Effectively communicate and work with department leaders to coordinate quality assurance operations.

Supervisory Responsibilities:

• Hire and train Quality Assurance staff.
• Manage the daily workflow and schedules of the Quality department.
• Direct the Quality team, fostering a culture of collaboration, accountability, continuous learning, and exemplary leadership.
• Conduct constructive performance evaluations.
• Other duties as assigned.

Competencies:

Thorough understanding of quality assurance standards and methodology.

Ability to read and interpret industrial documents, manuals, rulers, and measurement instruments.

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