Job Information
Amazon Operation Specialist I, Global Solutions and Risk Compliance (GSRC) in Shenzhen, China
Description
Amazon.com operates in a virtual, global e-commerce environment without boundaries, and operates a diverse set of businesses in fourteen countries, including Retail, third party marketplaces, e-commerce platforms, web services for developers.
As a member of China Compliance Operation team, we are responsible for the classification of ASINs in our catalog that can be safely stored in the Fulfilment Center’s and shipped to customer while safely meeting all local laws and regulations. We also prevent the sale of items that either Amazon chooses not to sell or are prohibited by law or regulations. In the global trade and direct import areas we are accountable for the import tariff classification and ensure imported products have had proper testing for safety and operability.
The team that you will work is responsible to ensure that the Amazon Private Brand products have been tested in certified laboratories and that you will comply with the legal requirements of target selling market place, and conduct post-launch audit of Private Brand Products following product compliance requirement.
Key job responsibilities
• Be Compliance Operation focal point of worldwide projects including new system launch, new task on-boarding, and Kai-zen activities
• Ensure that good ideas are consistently implemented across all tasks to improve efficiency and standardize process workflows to meet KPI goals
• Understand the business and identify potential areas of improvement from a technical perspective or regulatory risk.
• Facilitate communication between vendors and stakeholders to provide support timely and correctly.
• Maintain vendor management process documentation and training.
• Handling compliance crisis or escalations
Basic Qualifications
• Bachelor's degree with 3+ years lab experience or have product safety regulation knowledge
• Strong planning, organizational, and interpersonal skills
• Strong multi-tasking ability and experience with meeting multiple deadlines
• Ability to work in a fast-paced environment with a high degree of ambiguity
• Excellent English communication skills (both verbal and written) with vendor, client, or customer-facing experience
Preferred Qualifications
• Familiar with the regulations of consumer goods, especially the regulatory requirements for electronic products, furniture, toys, and cosmetics, medical product in the EU and North American markets or have sustainability related certification, like ISO14001, GRC, ISCC, RSPO, FSC
• Relevant experience in retail, operations, and/or business management with a proven history of delivering results
• Relevant experience or skill on project management or process excellence.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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