Job Information
Citigroup Technology Outsourcing Manager in Shanghai, China
Formulating local IT outsourcing management procedures / oversight framework.
Following company Outsourcing Policies & Guidelines and Outsourcing risk management regulations issued by China regulators to perform the oversight for the outsourcing activities.
Representative of Citibank China for IT outsourcing management and be responsible for the whole lifecycle, such as onboarding, contracting, ongoing monitoring, termination etc.
Supporting the data cross-border review and clearance adherence to local regulatory requirements and meantime aligning with internal operating model.
Guiding the team for outsourcing review and determination and ensure control effectiveness for the internal and external review or inspection.
Performing onsite inspection to the vendors and identifying issues for escalation and improvement.
Partnership with governance team and second lines for IT outsourcing related regulation interpretation, gap analysis and implementation.
Working closely with cluster and global partners to promote the regulatory requirement implementation, sharing of best practices, increased cooperation and coordination.
Managing reporting and metrics on timelines, completion progress, issue escalation and communication of outsourcing activities. Acting as a single point of contact for IT outsourcing related requests.
Taking Ownership for coordination and presentation on the IT outsourcing risk related forums and committees.
Independently verifying, validating and escalating on control activities and observations.
Assisting other businesses who have dependencies on technology to address control and risk issues.
Requirements
Full time bachelor or above degree holder
Minimum 10 years of working experience in IT risk management or vendor relationship management.
Familiar with China laws and regulations, having professional judgement and viewpoint on IT outsourcing management risks and related process execution.
Experience in dealing with internal and external audits, regulatory engagements.
Excellent verbal and written communication skills in English and Chinese, good technical and business knowledge, good documentation and presentation skills.
Responsible and reliable, willing to take ownership and with independent working capabilities.
Job Family Group:
Technology
Job Family:
Infrastructure
Time Type:
Full time
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Citi is an equal opportunity and affirmative action employer.
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