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Logitech Sr. Product Quality Manager in Shanghai, China

The Product Quality Manager is tasked with ensuring that the cloud gaming handheld meets high standards across various aspects of its operation:

  • Hardware Design and Testing : They are responsible for reviewing and testing the hardware design to ensure it meets the performance demands of cloud gaming.

  • Operating System Optimization : They focus on enhancing the performance of the gaming operating system to ensure stability and responsiveness.

  • Cloud Service Compatibility : Ensuring seamless integration with cloud platforms for a smooth streaming experience.

  • Partner Content Quality Assessment : Collaborating with game companies to assess and ensure the quality of integrated game content.

  • Hardware and Software Integration Testing : Conducting comprehensive tests to ensure the stability and compatibility of the integrated system.

  • Continuous User Experience Tracking : Monitoring the user experience from hardware ergonomics to content presentation to ensure a coherent and satisfying experience.

  • Quality Control and Feedback Mechanism : Establishing stringent quality control processes and feedback mechanisms to address and resolve user issues swiftly.

  • After-Sales Service Strategy : Developing and implementing effective after-sales service strategies to provide necessary support throughout the product lifecycle.

  • Cross-Departmental Communication and Coordination : Maintaining communication with R&D, marketing, sales, and customer service departments to ensure consistent quality messaging.

  • Compliance and Standard Adherence : Ensuring the product complies with industry standards and regulations to uphold the brand image and trust in the market.

Through these responsibilities, the Product Quality Manager ensures that the cloud gaming handheld achieves high standards in hardware performance, operating system stability, and integration with game content while providing a high-quality gaming experience through close collaboration with game companies.

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