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IQVIA Lead of Operational Excellence in Shanghai, China

  • Create and own the CFSP China Quality Plan: Understand from China model leads the top 3 areas to target in 2025 and build a support plan

  • Periodic reports to Head of cFSP China and to stakeholders on quality related matters, risk assessments and specific quality improvement initiatives.

  • Oversight the Inspection Readiness Self-check Initiative in China

  • Risk identification and assessment through data review and quality control processes

  • Pilot in Q4 2024 for BI model, remotely review 5 areas (e.g. ICF, Delegation, Training)

  • Models without CFSP Global QM assigned:

  • Providing support in risk mitigation, Quality issues investigation, planning corrective/preventive actions and guidance for improvement.

  • May provide assistance during audits and regulatory inspections.

  • Oversight and development of CFSP Training:

  • Liaise with FSP global/regional training team to support the local adoption or development of training materials or courses for local execution.

  • Drive Quality and LEAN mindset and initiatives for continuous improvement.

  • Drive the quality mindset culture and organize internal quality related trainings for China cFSP team.

  • May serve as Line Manager of Quality Specialist (QS)

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is a world leader in using data, technology, advanced analytics, and expertise to help customers drive healthcare – and human health – forward. Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that transform business and patient outcomes.

To get there, it takes diverse skills and a curiosity to explore new possibilities. No matter your role, everyone at IQVIA contributes to our shared goal of improving human health. Thank you for your interest in growing your career with us.

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