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Actalent Field Service Technician in Shakopee, Minnesota

Job Title: Field Service Technician

Job Description

We are seeking a skilled and dedicated Field Service Technician to join our team. This position will be supporting our automated equipment that we design and manufacture. The role involves extensive travel to customer sites for installation, troubleshooting, and training on our equipment. The ideal candidate will have a strong technical background , excellent problem-solving abilities, and the capacity to work independently in various locations.

Responsibilities

  • Assist customers with inquiries regarding equipment types, prices, specifications, and operation.

  • Troubleshoot electrical, mechanical, and automation issues remotely and on site.

  • Travel to customer sites to install, check out, calibrate, and provide training on equipment.

  • Monitor truck inventory.

  • Complete documentation of on-site actions and troubleshooting steps.

  • Calculate treatment mixtures accurately.

  • Calibrate liquid, dry, and seed associated with seed-treater operations.

  • Test and troubleshoot equipment both locally and at customer sites.

  • Conduct updated training sessions for existing equipment systems.

  • Collaborate with Engineering, Sales, and Customers on equipment system projects.

  • Provide technical input for system designs and quotations in collaboration with commercial operations and marketing.

  • Assist site general contractors during the installation and start-up of industrial treating systems.

Essential Skills

  • Associates Degree in a related field or a High School Diploma or equivalent plus 2 years of relevant experience.

  • Solid understanding of VFD (Variable Frequency Drives) functions, operations, troubleshooting, and programming.

  • Ability to troubleshoot electrical, mechanical, and automation issues.

  • Proficient in reading blueprints, schematics, machine drawings, and interpreting complex specifications.

  • Strong ability to troubleshoot wiring and conduct Input/Output checks.

  • Knowledgeable in mechanical and electrical process systems.

  • Familiarity with the proper use of tools necessary for troubleshooting, repairing, or assembling equipment systems.

  • Competent in mathematical concepts.

  • Committed to complying with Customer QHSE (Quality, Health, Safety, Environmental) requirements while on-site.

  • Excellent communication skills to interact effectively and professionally with customers, colleagues, vendors, and contractors.

  • Willingness to travel 85% of the time.

  • Capable of passing a driving record check, including moving violations, accidents, license suspension, etc.

Additional Skills & Qualifications

  • Experience working with PLCs (Programmable Logic Controllers) preferred.

  • Strong electrical and mechanical troubleshooting skills.

  • Automation and Controls experience.

  • Willing to look at Entry-level candidates.

  • Willingness to travel up to 75% of the time - Midwest travel via company car.

Pay and Benefits

The pay range for this position is $20.00 - $28.00

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision

  • Critical Illness, Accident, and Hospital

  • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available

  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)

  • Short and long-term disability

  • Health Spending Account (HSA)

  • Transportation benefits

  • Employee Assistance Program

  • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Shakopee,MN.

Application Deadline

This position will be accepting applications until Dec 31, 2024.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

  • Hiring diverse talent

  • Maintaining an inclusive environment through persistent self-reflection

  • Building a culture of care, engagement, and recognition with clear outcomes

  • Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.

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