Job Information
Ohio Farmers Insurance Company Desktop Services Intern (Summer 2025) in Seville, Ohio
The Desktop Services Intern will gain exposure and work on the following projects: Build Laptops to provide to end users as a refresh to their older machines Build Laptops for new hires Build Virtual Desktops for new hires and to migrate end users from older environment to a new VDI environment Software installs Software Packaging Vulnerability Remediation Basic troubleshooting and ticket work Process Improvements through PowerShell Automation Opportunities to shadow and learn from Desktop Engineers on the technology we support (Just a few examples below): CrowdStrike NexGen AV SCCM (Configuration Manager) CyberArk Commvault Metallic M365 Citrix VDI Print Management Opportunities to Shadow other IT Infrastructure teams you may be interested in: Windows Server Mainframe Identity and Access Management (IAM) Unix / Linux DBA (SQL) Network #LI-DNI Assists the business unit in completing the tasks assigned to them, which often includes, but is not limited to, project work and covering the day-to-day operations of the business unit. Participates in training programs, workshops, and on-the-job learning opportunities to enhance knowledge and skills related to the field or industry of the internship. Participates in summer internship program events, including Lunch and Learns. Completes assigned tasks and projects efficiently and effectively, following instructions and guidelines provided by supervisors or mentors. Conducts research, gathers data, and analyzes information relevant to the internship focus or assigned projects. Takes responsibility for administrative and support tasks of the department. Collaborates with colleagues, supervisors, and other stakeholders to effectively communicate progress, challenges, and ideas, and actively participates in team meetings or discussions. Works on projects that provide opportunity to collaborate with other interns as well as associates in other departments, ranging from data analysis to mentors. Identifies and resolves issues or challenges that arise during the internship, demonstrating problem-solving skills and a proactive approach to finding solutions. Demonstrates professionalism, punctuality, and a strong work ethic by being reliable, responsible, and maintaining a positive attitude towards assigned responsibilities. Develops business skills in communication and shadowing other professionals. Maintaining accurate records, documenting progress, and preparing reports or presentations as required by the internship program or supervisors. Attends business unit meetings as assigned and creates and delivers presentations. Seeks feedback from supervisors or mentors, actively seeking opportunities for improvement, and applying learning to enhance performance throughout the internship. For field roles, only: Expected to drive/travel at least 25% of working time to perform essential functions. This may involve traveling on short notice or other daily driving duties as assigned. High School Diploma or General Education Diploma (GED) and/or commensurate experience. Either actively enrolled in an academic institution in pursuit of a degree in a relevant course of study or is a recent college graduate, typically having attained a degree within the past 12 months. For field roles, only: Valid driver's license and a driving record that conforms to company standards. Location Hybrid defined as three (3) or more days per week in the office Behavioral Competencies Collaborates Communicates Effectively Customer Focus Decision Quality Nimble Learning Founded in 1848, Westfield is a global leader in property and casualty insurance, delivering superior risk insights and innovative solutions to customers through a diverse portfolio of insurance products. Westfield underwrites commercial, personal, su