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Amazon SI PDM Manager, Partner Management in Seoul, South Korea

Description

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

SI PDM manager is responsible for leading and developing a high-performing team of partner managers focused on driving strategic partnerships with system integrators (SIs) and managed service providers (MSPs) within an assigned territory or market segment. This role is critical in identifying, recruiting, enabling, and managing top-performing SI/MSP partners to drive revenue growth through the sale of AWS products and services.

Key job responsibilities

  • Recruit, train, and develop a team of highly skilled partner managers to effectively manage and grow the SI/MSP partner ecosystem.

  • Provide coaching, mentorship, and guidance to the team, fostering a collaborative and high-performance culture.

  • Set clear objectives, performance goals, and development plans for the team, ensuring alignment with AWS partner strategy and business objectives.

  • Oversee the identification, recruitment, onboarding, and enablement of new, high-potential SI/MSP partners aligned with the company's strategic goals and target markets.

  • Manage and cultivate executive relationships with existing SI/MSP partners, fostering long-term partnerships and driving mutual growth.

  • Collaborate with the partner management team to identify and pursue new business opportunities, providing sales support and guidance as needed.

  • Lead partner managers to develop mutually agreed partner business plans and ensure alignment between partner initiatives and AWS overall business objectives and sales strategies

  • Monitor and track partner performance, revenue contribution, and customer satisfaction metrics across AWS community.

  • Represent the partner organization within the company and at industry events, fostering strong relationships with key stakeholders

A day in the life

  • Facilitate team meetings to discuss performance, share best practices, and address challenges.

  • Identify training and development needs, and coordinate relevant learning opportunities for the team.

  • Maintain regular communication with key SI/MSP partners, addressing concerns, and ensuring satisfaction.

  • Work closely with the sales team and partner sales team to identify new partner opportunities and coordinate joint sales efforts.

  • Analyze partner performance data, market trends, and customer feedback to inform partner strategy and program enhancements.

  • Participate in cross-functional meetings to ensure alignment between partner initiatives and overall business objectives.

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

  • Demonstrated success in leading and developing high-performing teams, with a track record of motivating and empowering team members to achieve organizational goals with ability to provide effective coaching, mentoring, and guidance to partner managers, fostering their professional growth and development.

  • Exceptional communication abilities, both written and verbal, with the ability to build strong relationships and effectively collaborate with cross-functional teams and external partners.

  • Solid understanding of business strategies, market trends, and the ability to align partner initiatives with the company's overall objectives and goals.

  • Ability to analyze complex situations, identify potential issues or opportunities, and make well-informed decisions to drive success within the partner ecosystem, with strong conflict resolution and negotiation skills, with the ability to navigate challenging situations and find mutually beneficial solutions.

  • Experience in setting clear performance goals, tracking metrics, and implementing data-driven strategies to drive continuous improvement and optimize partner performance with ability to effectively manage change and adapt to evolving business needs, market dynamics, and partner requirements, while providing guidance and support to the team during periods of transition.

Preferred Qualifications

  • A minimum of 7-10 years of relevant experience in partner management, channel sales, or account management roles. and/or experience in developing and executing partner enablement programs, sales strategies, and go-to-market initiatives.

  • Proven track record of successfully leading and developing high-performing teams, with at least 3-5 years in a direct people management capacity.

  • Extensive knowledge and understanding of the technology industry, solution selling, and partner ecosystems. Exceptional leadership, communication, negotiation, and relationship-building skills with demonstrated ability to drive revenue growth, develop strategic partnerships, and manage complex partner relationships.

  • Ability to domestic/oversea travel as per business requirements, typically ranging from 30-50%

  • Master Degree in Business Administration

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