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J&J Family of Companies [Janssen] Deliver Specialist in Seoul, South Korea

[Janssen] Deliver Specialist - 2406212326W

Description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in pharmaceutical, medical devices and diagnostics markets, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/ .

DE&I Statement

For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the worlds most pressing healthcare challenges.

We know that the success of our business and our ability to deliver meaningful solutions depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.

At Johnson & Johnson, we all belong.

  1. : Deliver Specialist (Contractor)

  2. : (Janssen)

  3. : ( 12 )

  4. : Fixed-term (1)

[Job summary]

  • Process non-sales orders (Outbound, Return, Sample, Warranty, Inspection, Donation)

  • Manage billing process order processing

  • Monitor Distribution, Logistics and Customer Service of 3PL Distributor service in line with contract and SLAs

  • Monitor Goods Movements and Stock Movements within the 3PL

  • Monitor and maintain compliance to Good Distribution Practices, Health and safety, and Sarbanes Oxley requirements

  • Warehouse support activities including document related process activities

[Key responsibilities]

  • Manage VOC (Voice of Customers) including inquiries and complaints and establish preventive action in relation to issues. Respond to customers and stakeholders inquiries from the phone or any other channel promptly

  • Process non-sales orders (Sample, Sample Return, Warranty, Inspection, Donation)

  • Support Deliver CS/Warehouse Distribution operation

  • Conduct self-assessment to maintain J&J compliance

  • Redressing operation process governance and management

[Preferred Qualifications]

  • Bachelors Degree or above

  • Problem-solving skills.

  • Customer (internal and external) driven approach

  • Exercises Good Judgment and Drives Change in a continuously changed Regulatory environment

  • Strong work ethic, integrity, and respect

  • Proficiency in Microsoft Office (Excel, PowerPoint) required

  • Communication skill in the English language is a plus

[JD * * * * ]

https://careers.jnj.com -> Requisition number 2406212326W -> , Apply Now

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www.careers.jnj.com

Qualifications

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Primary Location Asia Pacific-South Korea-Seoul-Yongsan-gu

Other Locations Asia Pacific-South Korea-Gyeonggi-do-Gimpo-si

Organization Janssen Korea, Ltd. (7220)

Job Function Warehouse & Distribution

Req ID: 2406212326W

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