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Career Opportunities: Technical Writer (24586) Requisition ID 24586 - Posted 10/04/2024 - CareOregon - Full Time - Permanent - Portland - Multi Location (9) Job Description Print Preview Job Title Technical Writer Exemption Status Exempt Department Strategic Partnerships Manager Title Director, Transportation and Strategic Partnerships Direct Reports n/a Requisition # 24586 Pay & Benefits Estimated hiring range $71,340 - $87,200 / year, 5% bonus target, Full benefits. www.careoregon.org/about-us/careers Posting Notes Please submit a cover letter with you application. This is a fully remote position, but you must reside in one of the listed 9 states working PST hours. Job Summary The Technical Writer is responsible for creating and revising technical and operations documents such as manuals, procedures, reports, brochures, or articles. This involves research and gathering information from a variety of teams and resources. Essential Responsibilities Writes and edits technical documents, including reference manuals and product manuals. Writes and edits procedural documentation, such as user guides, procedures, and manuals. Meets with operational teams, technical teams, leadership, and project managers to learn about specific products or processes. Researches product samples, software systems, and operational processes to fully understand documentation needs. Assesses the audience needs for whom the technical and procedural documentation is intended; adjusts tone and technical terms used to meet those needs and to ensure understanding. Assists in planning, scheduling, and tracking documentation work to meet regulatory deliverable dates, revision requirements, and dissemination to subcontractors and/or contract holders. Designs and maintains a library of application documentation, operational manuals, and cataloging for internal and external use. Utilizes existing and if necessary, establish templates for written documentation provided by others, adapting to a consistency of CareOregon's template formats and requirements. Creates or works with graphic designers to create diagrams, charts, and other visual aids to assist readers in understanding a product or process. Gathers feedback from team members, leadership, subcontracted partners, licensed software representatives, and other stakeholders to improve technical documents. Provides technical assistance to subcontracted partners in aligning CareOregon technical documentation requirements. Organizational Responsibilities Perform work in alignment with the organization's mission, vision and values. Support the organization's commitment to equity, diversity and inclusion by fostering a culture of open mindedness, cultural awareness, compassion and respect for all individuals. Strive to meet annual business goals in support of the organization's strategic goals. Adhere to the organization's policies, procedures and other relevant compliance needs. Perform other duties as needed. Experience and/or Education Required Minimum 3 years' technical writing experience Preferred Technical writing in health care settings helpful Knowledge, Skills and Abilities Required Skills and Abilities Excellent verbal and written communication skills Proficient technical writing and grammatical skills Excellent organizational skills and attention to detail Ability to present complex data in clear, concise text Ability to meet deadlines and to work independently Ability to edit and proofread work of colleagues Proficien