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Nordstrom Sr. Technical Program Manager, AI Tooling (Hybrid - Seattle, WA) in Seattle, Washington

Job Description

Are you passionate about AI and machine learning? Do you have the knack for translating complex technical concepts into engaging stories? Nordstrom is looking for a Senior Technical Program Manager to join our AI Tools team. In this pivotal role, you will act as an evangelist for our AI tools, driving adoption and fostering a vibrant developer community. Your strategic vision, technical expertise , and exceptional communication skills will help us achieve our ambitious goals.

At Nordstrom, we believe in creating a dynamic and inclusive workplace where innovation thrives. As a leading fashion retailer, we are committed to pushing boundaries and leveraging cutting-edge technology to enhance customer experiences. Our AI Tools team is at the forefront of this mission, driving transformative AI solutions that impact the entire organization. We invite you to join us in this exciting journey, where your contributions will shape the future of retail.

A day in the life...

AI and Machine Learning Expertise:

  • Develop a deep understanding of our AI tools and technologies.

  • Stay current with AI/ML advancements and best practices.

    Communication and Evangelism:

  • Articulate complex AI concepts in an accessible and engaging manner.

  • Create and deliver compelling presentations, demos, and technical content (blogs, whitepapers, tutorials).

  • Represent Nordstrom at conferences, webinars, and community events.

    Developer Relations:

  • Build and nurture a thriving developer community.

  • Organize and participate in meetups, hackathons, and other community events.

  • Establish feedback channels and use developer insights to inform product development.

    Strategic Vision:

  • Define and drive the strategy for AI tools, aligning with business goals and developer needs.

  • Conduct market analysis to stay ahead of AI and developer tooling trends.

    Collaboration and Influence:

  • Work closely with engineering, product management, marketing, and other teams to drive AI tool adoption.

  • Influence and persuade stakeholders to support AI initiatives.

    Technical Leadership:

  • Mentor and guide team members on AI best practices.

  • Promote a culture of innovation and experimentation.

    Metrics and Impact Measurement:

  • Define and track key performance indicators (KPIs) to measure the success of AI tools.

  • Conduct ROI analysis to demonstrate the value of AI tools.

You own this if you have...

  • Bachelor’s or Master’s degree in Computer Science , Engineering or equivalent industry experience

  • 7+ years of experience in technical program management, with a focus on AI/ML or related technologies.

  • Proven experience in AI and machine learning, including hands-on experience with AI/ML tools and frameworks (e.g., TensorFlow, PyTorch , scikit-learn).

  • Exceptional communication and storytelling skills, with experience creating technical content and delivering presentations.

  • Experience building and nurturing developer communities.

  • Strong strategic thinking and market awareness.

  • Excellent collaboration and influence skills.

  • Demonstrated ability to manage multiple projects and priorities simultaneously.

  • Passion for AI technology and its potential to transform industries.

  • Experience in public speaking and representing companies at industry events.

  • Prior experience in a developer advocacy or evangelism role.

  • Familiarity with agile methodologies and frameworks.

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

  • Medical/Vision, Dental, Retirement and Paid Time Away

  • Life Insurance and Disability

  • Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com .

© 2022 Nordstrom, Inc

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Pay Range Details

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

Washington: $120,500-$220,500 annually

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf

About Us

We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it.

Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence.

CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

HERE TO WINWe’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

Come on! Join us!

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