Easter Seals Jobs

We are looking for a self-motivated person with a passion for customer service, who is a team player with great attention to detail. The key focus for this role will be to create a single visual point of contact for client employees and to act as the primary interface between the internal operations of client and its clients. Providing services to the highest standards as well as representing client values in appearance, presentation, and manners. To promote the company in the most favorable light through the highest levels of personal and professional conduct. To provide a highly efficient and proactive service to client, its employees, and its clients. To ensure that reception services provide a high-profile role model that reflects JLL and client values and which sets the tone for everyone entering the client premises, whether they be staff or visitors. You will need to demonstrate a culture that promotes JLL's core values of Teamwork, Excellence and Ethics. Core Responsibilities Enthusiastically welcome all visitors to client's office, by welcoming them, showing them through the process of registration, keeping them updated about their host / meeting, taking care of their needs during their visit to the client's site, and bidding them goodbye. This is an on-site, 40-hour/week role. Answering the phone in a professional manner consistent with client's global standard. To liaise with the client employees about all the services offered at reception. To ensure reception desk, waiting area and meeting rooms are maintained to highest standards of tidiness and cleanliness. To process and manage conference room bookings and requirements. To make and deliver refreshments to the meeting rooms as required by client. To order and deliver to meeting rooms any catering as required. To ensure all visitors to the building are correctly registered and issued a pass. To alert hosts to their visitor's presence and keep visitors updated about their host's arrival time; ensuring all visitors are collected by their hosts. To offer assistance with large pieces of luggage and offer appropriate beverages to waiting visitors. To respond positively to any requests from visitors to enable a positive and successful visit to the client office. To work closely with security and FM teams to provide the best possible service to all clients and employees. To undertake regular checks of meeting rooms to ensure they are kept clean, tidy, and fully operational in terms of services and supplies. To provide hospitality services to the meetings room as requested in the bookings and per local office standard procedures. To assist in the conference room set-ups as required, including furniture changes and adjustments to moveable walls (where applicable). To understand the Audio-Visual equipment for the meetings rooms and provide or escalate support requirements as necessary. To work closely with technology support teams in issuing wireless internet access to guests and visitors. Proactive communicator with all key influencers within JLL and client. Procure and distribute pantry amenity supplies. Any other duties required as part of the role as and when requested in support of the whole office FM service delivery which may include providing support occasionally outside the key hours of operation. Customer Service To ensure that customers, both internal and external, are given a prompt and efficient service and expectations are consistently exceeded. To maintain an effective customer focus in all activities. To maintain controls to ensure the security of the premises, materials, and resources. Additional responsibilities Track all visitors, including vendors, visiting employees and guests. Providing quality data as required. Where applicable, manage parking and vehicle logs and records. Book taxis in line with the client's policy and procedures. Coor