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Synopsys, Inc. Operations, Staff in Seattle, Washington

Licensing Operations Associate 50725BR USA - Arizona - Chandler, USA - Arizona - Tucson, USA - California - California, USA - California - Folsom, USA - California - Irvine, USA - California - Los Angeles, USA - California - Mountain View/Sunnyvale, USA - California - Pasadena, USA - California - San Diego, USA - California - San Francisco, USA - California - San Jose, USA - Colorado - Denver, USA - Colorado - Longmont, USA - Colorado - Westminster, USA - Florida - Oviedo, USA - Georgia - Atlanta, USA - Illinois - Chicago, USA - Illinois - Schaumburg, USA - Indiana - Bloomington, USA - Indiana - Indianapolis, USA - Maryland - Columbia, USA - Massachusetts - Boston, USA - Massachusetts - Boxborough, USA - Massachusetts - Burlington, USA - Massachusetts - Marlboro, USA - Michigan - Detroit, USA - Michigan - Novi, USA - Minnesota - Bloomington, USA - Minnesota - Minneapolis, USA - Minnesota - Roseville, USA - Morrisville - North Carolina, USA - New Jersey - Bedminster, USA - New Jersey - Newark, USA - New York - New York City, USA - New York - Ossining, USA - North Carolina - Durham, USA - Ohio - Cincinnati, USA - Ohio - Columbus, USA - Oregon - Hillsboro, USA - Pennsylvania - Allentown, USA - Tennessee - Nashville, USA - Texas - Addison, USA - Texas - Austin, USA - Texas - Dallas, USA - Texas - Houston, USA - Texas - Plano, USA - Virginia - Dulles, USA - Virginia - Herndon, USA - Washington - Bellevue, USA - Washington - Seattle, USA - Washington DC, USA - Williston - Vermont Job Description and Requirements Licensing Operations Associate At SIG, Synopsys' Software Integrity Group, we are enthusiastic learners and seasoned inventors. We are makers and visionaries who make technology safer. We are innovators who develop the best solutions to keep your software safe. Whether you're selling it directly to your customers or relying on it to run your operations, SIG helps you protect your bottom line by building trust in your software-at the speed your business demands. We embrace diversity as a company, so we can create solutions that serve not just technology but the humans behind it. The primary focus of this role within SIG Business Operations is to provide timely license key fulfillment for contracts utilizing Salesforce, and various license key creation tools. This position requires an ability to interpret customer contracts, sales orders, and license key entitlement mechanisms. Approximately a quarter of the workload will be spent on cross functional project work. These projects will provide the Associate varied opportunities for learning and exposure to the larger business. Candidate must be able to establish themselves as a Subject Matter Expert (SME) in licensing and supporting requirements. Role requires analyst to be an active learner. Software security is a growing field, and this role will present a self-motivated individual options for growth. The ideal candidate has an interest in software security and thrives in a dynamic environment. Responsibilities and Duties Ability to document standard operating procedures for license creation Fast learner with ability to streamline processes Adherence to internal Service Level Agreements (SLA) Participation in User Acceptance Testing (UAT) efforts in the Order-to Cash flow Documentation of new and modified functionality relating to the licensing management tools in support of customer delivery Customer centric focus required for collaboration with internal team members Self-directed with the ability to manage simultaneous, complex issues Responsible for internal enablement on licensing policies and requirements Customer point of contact for all licensing inquires Must be able to troubleshoot licensing issues and communicate status to customers Daily case management Basic project management skills, desired Qualifications: B.A. or B.S., 2+ years of comparable experience

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