Job Information
The Alzheimer's Association Operations Manager in Seattle, Washington
Description Reporting to the Director of Programs, the Operations Manager will assist leadership with supporting the Chapter's strategic direction, as well as regional and national goals and objectives of the Association. The Operations Manager is responsible for key elements of the technical and operational infrastructure for the Washington State and Alaska Chapters, as well as some region-wide operational responsibilities. This includes development of relevant overarching operational strategies and processes as well as direct management of offices/facilities, administrative support, chapter budgets and fiscal management tasks, providing region-wide logistical support, participation with and coordination of the Leadership Board and oversight of local information technology. This position is based in Seattle, WA. Occasional evening and weekend work is required, as is the ability to travel throughout the region. Responsibilities: Budget and Finance: Serve as the primary point of contact with Finance teams and external vendors to ensure the accurate and timely processing of all payments. Oversee the submission of payment requests and manage accounts receivable operations as required. Lead the strategic development and management of the annual budget for all administrative and facilities expenses across Alaska and Washington state. Collaborate with the Finance Team to enhance Chapter staff competencies in cash handling and accounting processes. Provide ongoing support for Workday expense reporting and resolve any related issues. Facilitate monthly Workday training sessions to ensure chapter staff are proficient in expense reporting and compliance. Oversee the administration of grant management, including records retention and the timely submission of federal grant reimbursement requests. Operations: Facility and Operations Management: Oversee all aspects of facility management, including maintenance, office relocations, remodeling, and supply management. Maintain strong relationships with vendors, service providers, and landlords, ensuring timely invoicing and payments. Vendor and Budget Oversight: Develop and sustain strategic relationships with landlords and statewide vendors. Lead requests for proposals (RFPs) and manage the operational budget, ensuring efficient use of donor funds. Regional Coordination and Support: Serve as the primary contact for national Home Office departments (IT, Legal, HR, etc.) and the Regional Finance team. Collaborate with Area West administrative staff to support regional meetings and events. Emergency Preparedness and Compliance: Develop and co-manage emergency procedures, ensuring they are current and effective. Lead annual compliance training, including building evacuation plans and emergency preparedness. Operational Policy Improvement: Drive continuous improvement in chapter operations by analyzing, updating, and implementing policies and procedures. Ensure compliance with standard operating procedures and provide recommendations to enhance efficiency. IT and Communication Systems Management: Oversee office computer equipment, manage the internal phone system, and provide basic IT support for new staff. Strategic Leadership Support: Enhance Communication Across Regional Offices: Serve as the primary liaison for employees, executives, volunteers, clients, and partners in Region 1 to address inquiries and resolve issues effectively. Administrative Support for Regional Leadership: Provide comprehensive administrative assistance to the Regional Leader, including managing schedules, coordinating meetings, preparing materials, and organizing travel arrangements. Operational Insight and Leadership Development: Collaborate with Chapter Executives to deliver strategic operational support and insights to other chapters within the region. Board and Partnership Management: Co-lead the Chapter Board for Wash