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Amazon Infrastructure Technical Program Manager, Global Connectivity and Network Availability (GCNA) Deployment in Seattle, Washington

Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

AWS has an immediate opening for a Sr Technical Program Manager in Global Connectivity and Network Availability(GCNA) organization to support Network Deployment growth initiatives. The TPM will lead cross functional teams to drive the implementation and deployment of the completed designs, develop and document requirements, budgets, and project schedules.

The successful candidate will be an exceptionally strong communicator both written and verbally, and will lead multi-discipline, highly technical project initiatives. The ideal candidate will have successfully managed multiple enterprise-scale infrastructure projects. Their experience includes datacenter networking technologies, as well as familiarity with software delivery, operating systems, server virtualization products, and datacenter automation tools.

The ideal candidate possesses 5+ years of experience in technical program management, plus experience managing complex and large-scale and technology projects. Experience in managing networking projects and / or datacenter rollouts is essential. Successfully delivering aggressive project deliverables while effectively multiple competing priorities is essential. Other requirements include proficiency with MS Office, MS Excel + Access, MS Sharepoint and Project Management Methodologies.

Candidate must be comfortable managing remote project delivery teams, and possess the ability to facilitate technical whiteboard sessions to troubleshoot project implementation issues, and remove barriers to project success. The candidate can multitask and re prioritize and effectively lead deliveries based on ever changing business needs. This candidate will be a self starter requiring little guidance, have a 'will get it done attitude' and can make decisions independently. The TPM will be fully competent in project management tools and techniques for all phases of the project lifecycle.

Key job responsibilities

• Monitor the network infrastructure health, customer demand, anticipate risks, resolve issues and initiate corrective action as appropriate.

• Work with stakeholders (networking engineers/tech program managers/senior management) to define requirements and processes.

• Manage the dependencies and the interfaces between projects and negotiate the trade-offs as needed.

• You actively participate in the hiring process as well as mentor others - improving their skills and ability to get things done.Manage multiple competing cross-organizational projects/programs simultaneously

• Interact with engineers, technicians, project managers and senior management on a daily basis

• Analyze, interprete and visualize data, with Redshift, Oracle, Tableau, QuickSight, Redshift, and other BI management and visualization tools.

• Drive automation initiatives, and drive simplification efforts in engineering and project/program management and architectures to unblock innovation

• Create predictable process paths for large and/or complex efforts

• Run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles

• Excellent writing skill and prepare roadmap document, and effectively communicate progress

A day in the life

Meeting with project teams to ensure progress and delivery timelines meet or exceed the need-by-date. Planning future projects, coordinating design and requirements discussions and driving commitment from stakeholder teams to ensure project are started and finish on time. Reviewing processes and mechanisms for improvement opportunities and driving improvement initiatives at the team and org level.

About the team

GCNA Deployment team responsible for the timely delivery of Border Networking deployments for AWS. Team members own their deliverables end-to-end within a defined geographic scope of ownership.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

  • 3+ years of technical infrastructure management experience

  • Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)

  • Experience with varying scenarios of infrastructure builds

Preferred Qualifications

  • • Project Management Professional (PMP) certification

  • • Experience in the management of complex technology and large scale infrastructure projects

  • • Experience with and deep understanding of multiple project management methodologies.

  • • Familiarity with the AWS network architecture.

  • • Excellent multi-tasking and prioritizing skills

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,400/year in our lowest geographic market up to $197,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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