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Nordstrom Data Analyst 3, Enterprise Operations (Hybrid) in Seattle, Washington

Job Description

We are part of the Enterprise Operations team within NAP (Nordstrom Analytical Platform) supporting various business/executive decisions and unblocking business KPIs. We build dashboards, products and provide analytics consulting in support of strategic business decisions. The primary customer of our data is the finance organization who make decisions with datasets like contribution margin daily. We work with a passion for supporting data-driven decision making, a devotion to advanced techniques, along with a creative team spirit! 

The Data Analyst 3 role on the Enterprise Operations team is responsible for collecting, analyzing, and presenting data to improve decision making to unlock Enterprise Insights. This individual should have a high degree of curiosity about the business and the skills to discover impactful insights from data. They should be able to communicate those insights in a way that builds confidence and enables decisions that drive business value. 

The ideal candidate is a creative self-starter and strong technical contributor who is always looking for new opportunities to solve business problems with data-driven tools. We welcome your curiosity about the business, your passion to unlock rich, nuanced insights from complicated data and the desire to communicate those insights in a way that drives positive business outcomes. 

Read this first: We encourage you to apply even if you do not meet all the qualifications but feel you would be a good fit for the position. Nordstrom is an equal-opportunity employer. We are building a diverse, inclusive workforce and hope you will join us!

A day in the life… 

  • Partner with key stakeholders to define success and develop measurement frameworks. 

  • Dive deep into complex business problems and provide insights on business vertical performance through hypothesis testing. 

  • Responsible for delivering a suite of analytical products include analyses, dashboards, insights, and recommendations. 

  • Present the results to the stakeholders up to executive level and guide them to make the best use of analytics in their domain. 

  • Own the definition and implementation of new metrics. 

  • Find opportunities to use data to develop new strategies and improve overall performance. 

  • Deliver high quality solutions and recommendations to a variety of problems both independently and through the collaboration with team members and business partners to drive outcomes. 

  • Collaborate and partner with Data Engineers in the team, Business, Product Management to achieve the desired results

  • Bring data to life through storytelling in a clear and meaningful way to audiences with mixed levels of technical expertise. 

  • Reconcile divergent demands from multiple stakeholders in a fast-paced work environment. 

  • Mentor more junior team members on analytics, storytelling and communication best practices. 

  • Use advanced analytical and statistical practices to create thorough and actionable insights. 

  • Collect data to analyze, execute and measure the customer analysis, marketing campaigns, merchandise and digital experience analysis. 

  • Actively collaborate to apply learning to other channels/campaigns/products/business units. 

  • View creation joining multiple tables across domains and improve performance of views.

You own this if you have… 

  • Bachelor’s degree in quantitative field; advanced quantitative degree preferred. 

  • 5+ years of professional experience analyzing data, drawing conclusions and making recommendations

  • Strong coding skills in at least one statistical or programming language (R or Python preferred) to import, summarize, and analyze data

  • 3+ years of experience in extracting & manipulating large data sets from various relational databases using SQL (Amazon Redshift, Oracle, Teradata preferred)

  • Experience with statistical and machine learning algorithms to address a business question from analysis through insights delivery (e.g. regression, classification and/or clustering) 

  • Strong proficiency with advanced graphics/visualization software/packages (e.g. R-Shiny, ggplot, plotly, matplotlib, Tableau, Data Studio)

  • Clear and effective written/verbal communication and strong interpersonal skills

  • Ability to develop strong, synergistic relationships with a multitude of teams and personnel 

  • Strong problem-solving skills

  • Can complete ambiguous projects independently 

  • Plan out the priority order of tasks  

  • Find the right resources to complete the tasks  

  • Make smart decisions regarding trade-offs 

#LI-Hybrid

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

  • Medical/Vision, Dental, Retirement and Paid Time Away

  • Life Insurance and Disability

  • Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com .

© 2022 Nordstrom, Inc

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Pay Range Details

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

California: $89,000-$170,500 annually, Colorado: $89,000-$147,000 annually, Washington: $89,000-$170,500 annually

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf

About Us

We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it.

Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence.

CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

HERE TO WINWe’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

Come on! Join us!

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