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YMCA of Greater Seattle Case Manager Lead - Community Housing in Seattle, Washington

Overview

Our Commitment to Equity The Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and racism. We will be accountable to marginalized communities for creating equitable and sustainable environments where social justice is woven into every facet of our programs, and by caring for our communities in a culturally versatile and respectful manner.

Job Summary

This position is a Lead position for Community Housing. This position will be based out of the 2100 Building and report to the Director III for Permanent Housing. This position will support multiple housing programs as determined by need.

Job Summary The Community Housing Lead Case Manager position is focused on supporting the Y’s Community Housing Teams in King County. This position is great for someone who can transition between housing programs and determine client-focused solutions. This position will be focused on supporting the Community-Based Housing Programs. As part of this role, you may carry a caseload consisting of participants in different programs. This position will be working primarily with our prevention and housing programs and consists of M-F regular hours. Below is some information about the specific programs this position will be helping to support. Rapid Rehousing, Home at Last and Navigation/Diversion are two of the Y’s Permanent Housing Programs. They both serve young adults ages 18-24. Program participants live in scattered site independent housing situations around King County. The Employment and Training programs support young people experiencing homelessness, housing instability, or living in unsafe environments and interested in gaining employment. The prevention programs include Youth Engagement Team, Lifeline, and other programs serving youth and young adults experiencing homelessness and in need of resources to prevent further homeless episodes.

This position is at the Social Impact Center Y, the social services branch of YMCA of Greater Seattle (YGS). The mission of the Social Impact Center Y is to accelerate young people’s ability to build safe, successful, and happy lives. Every year, we serve 5,000 children, youth, young adults, and families across King County with programs that aim to strengthen young people’s ability to develop to their fullest potential through four strategies: reducing risk factors; navigating systems towards successful life transition; ensuring stability, safety and wellness in times of crisis; and building competencies and social capital. The Social Impact Center Y’s programs include housing, behavioral health, foster care licensing, violence prevention, education, and employment. Many of the young people we serve have had involvement in the foster care, criminal justice system, and/or homelessness systems.

Position Type/Expected Hours of Work

This is a full-time position with an anticipated schedule of M-F regular business hours; hybrid work at the discretion of the supervisor and depending on business needs.

What you'll get from working at The Y

  • Membership to the YMCA of Greater Seattle for you and your household

  • Medical, Dental, Vision, and Life insurance

  • Retirement with generous employer contributions

  • Free access to mental health resources

  • Rapidly-accruing paid time off (PTO)

  • Discounts on qualifying YMCA of Greater Seattle childcare and day camp programs

    Hiring Range: $27.00 - $30.00/hour

Responsibilities

  • Provides program coordination to one or more program areas, ensuring staff coverage, support for staff and participants and other operational activities as assigned. Coaches staff in program areas to ensure highest level of service.

  • Provides specialized services to young adults in education, employment/career development, housing, technology or other designated field and supports them in achieving their goals.

  • Build strong relationships with Y program participants to effectively provide quality services.

  • Develops individualized, strengths-based, youth-driven service plans.

  • Supports program director(s) in ensuring high-quality service delivery, contract compliance and outcome achievement; must understand contract/grant terms and conditions.

  • Researches best practices in field; creates and maintains specialized resource library.

  • Maintains clear, professional, timely participant contact notes, service plans, progress updates, outcomes and other documentation in designated databases.

  • Teaches life skills, job readiness or other subject matter individually and/or in groups, often experientially. Teams effectively and collaboratively with YMCA staff and/or community partners to plan and facilitate activities, including visits to related resources in the community. May coordinate delivery of life skills workshops.

  • Builds and maintains collaborative relationships with funding liaisons, other service providers, businesses and/or educational institutions as related to specialized services.

  • Supports participant success in key domains such as safe and stable housing, permanent connections to supportive adults, education and employment, health and well-being, and life skills.

  • Supervision of year-round employees, volunteers, interns or national service members (AmeriCorps, etc.).

  • Participates in YMCA annual fundraising campaign to engage community members in volunteerism and philanthropic support for the Y mission.

    Code of Conduct for Applicants (https://seattleymca.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=191063&hashed=999166779)

Qualifications

  • Bachelor’s degree in psychology, social work, administration or related field or equivalent experience, Masters preferred. Other applicable education, training, and experience, which provide the knowledge, abilities, and skills necessary to perform effectively in the position will be considered.

  • Minimum three years of experience working with teens or young adults in foster care, group care, housing, education, juvenile justice, anti-poverty, vocational support, mental health, chemical dependency and/or homelessness fields.

  • Ability to teach effective independence skills for a variety of learning styles and to plan supportive activities.

  • Strong youth engagement and relationship-building skills.

  • Strong verbal and written communication skills, including skills in coaching and giving/receiving feedback.

  • Strong organizational skills.

  • Basic computer skills and working knowledge of Microsoft Office.

  • Ability to transport self and client(s) in a safe and effective manner, and to meet clients at community locations; proof of adequate vehicle insurance coverage is required, or ability to travel to areas without public transportation.

  • Driver’s license required.

  • Current state approved First Aid and CPR certification.*

  • Current approved HIV blood borne pathogens training.*

  • Prefer knowledge of and previous experience with, diverse populations (language, culture, race, physical ability, sexual orientation, etc.). Ability to speak any language in addition to English may be helpful.

    • Within 30 days of employment or first available training.

    Additional Preferred Qualifications:

  • Minimum one year of experience supervising employees or full-time interns, volunteers or national service members (AmeriCorps, etc.).

    You'll be a great fit for the Seattle Y if you:

  • Thrive on working in a collaborative environment

  • Are very adaptable

  • Have high ownership and strong work ethic

  • Are a great problem solver who can think on your feet

  • Truly enjoy being of service to people

  • Like being part of a team that cares about one another as people and enjoy working together

  • Want to know that the work you do contributes to building a better, stronger community for all

    At the Seattle Y, we are an inclusive organization of people with a shared commitment to nurture the potential of youth, promote healthy living, and foster social responsibility. We also believe in supporting the wellbeing of our employees and offer a free Y membership as a benefit of employment.

    Become a leader on our team at the YMCA of Greater Seattle where we promote a continuous learning environment and career opportunities.

    “YGS is an equal opportunity employer and is committed to creating a diverse and equitable work environment. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran , or any other status protected by local, state , or federal law.

    We are a drug & alcohol-free workplace; all job offers are contingent on the results of a background check and (on applicable jobs) drug screening, including screening for marijuana. We participate in the Federal E-Verify system.

    If you need assistance of any kind with the application process, reach out to recruiting@seattleymca.org or the HR department at 206.382.5082.”

    Homelessness, collaborative, funding liaisons,

    MISSION STATEMENT:

    Building a community where all people, especially the young, are encouraged to develop their fullest potential in spirit, mind, and body.

    OUR VALUES:

  • Respect

  • Responsibility

  • Honesty

  • Caring

  • Passion for Excellence

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