Easter Seals Jobs

Req #: 240904

Department: MEANY CENTER

Posting Date: 11/21/2024

Closing Info: Closes On 11/28/2024

Salary: $4,320 - $5,809 per month

Shift: Alternate Work Shift

Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-classified-staff-20210208.pdf)

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.

About Meany Center:
Meany Center for the Performing Arts at the University of Washington, Seattle, is one of the region’s premier performing arts presenting organizations and, together with its university and community partners, Meany Center fosters innovative performances that advance public engagement, cultural exchange, creative research and learning through the arts. Meany Center provides opportunities for diverse artists, community, students and faculty to connect in the discovery and exploration of the boundless power of the arts to create positive change in the world. Located in the heart of the UW Campus, Meany Hall serves as the primary performance space for the University’s academic programs in Dance, Music, Digital Arts and Experimental Media, Drama and for the Meany Center Visiting Artist Program.

Diversity, equity, inclusion and access (DEIA) are priorities at Meany Center. We aspire to build and sustain an inclusive and equitable environment for everyone who works and engages with Meany Center. Staff members are expected to respect diverse ideas, races, genders, sexualities, abilities, cultures, religions and traditions, and they are encouraged to learn how to interrupt behaviors that hinder our work towards anti-racism and our DEIA efforts. Black, Indigenous, people of color, LGBTQIA+ people, people with disabilities and people from other historically underrepresented groups are encouraged to apply. We are also interested in learning about your professional growth goals connected to DEIA as they relate to this position.

Position Description The ArtsUW Ticket Office sells tickets for Meany Center Visiting Artists, School of Drama, School of Music, Department of Dance, and DXARTS. We serve a variety of people in the campus community and the general public. The Assistant Supervisor of Patron Services , reporting to the Director of Patron Services, is responsible for the supervision of hourly cashier staff and for assisting the Director of Patron Services with the overall management of the ArtsUW Ticket Office. Some evening/weekend hours may apply where The Assistant Supervisor will work the box offices at the Kathryn Alvord Gerlich Theater in Meany Hall, the Studio Theater in Meany Hall, the Jones Playhouse Theater, and the Penthouse Theater.

Duties-

Hire, train, and supervise hourly cashier staff A. Hiring

• Post job, interview, hiring paperwork, etcB. Training

• Orientation-Review Policies and Procedures

• Tessitura/ ticket system training

• Night of Performance training

• Lead Cashier training

• Renewals training

• Follow-up training/ review all of aboveC. Timesheets

• Approve student hourly timesheets in Workday

• Report Student Pay Raises to Payroll Coordinator Coordinate and monitor hourly staff schedulesA. Daytime Ticket Office Schedule- quarterlyB. Night of Performance/ Box Office scheduleC. Oversee daily activitiesD. Fiscal related support

• Schedule/supervise Fiscal Student Assistant or do the duties of fiscal student

• Count and maintain change bank

• Update and create reconciliation forms Handle special customer requests and problems

• Track problems and offer solutions Monitor, organize and request/order ticket office supplies

• Including remote box offices Oversee Meany Center Visiting Artists subscription renewal nights

• Staffing, supplies, etc. Function as lead cashier or supervisor for night of show Box Offices as needed Prepare and distribute ticketing related materials to all Ticket Office staff

• Memos as needed/ assigned A-Z Policy and Procedure manuals Workstation ticket information sheets Phonelists Stuffers Ticket Office Forms Assist the Director of Patron Services with:

• Development of annual budgets Implementation of policies and procedures

• Preparation, organization, and maintenance of references, files, and logs

• Training and supervision of permanent cashier staff

• Relay performance to Director

• Administration of services provided to all clients of ArtsUW Ticket Office

• Group sales primary contact

• Specific ticketing system administrative functions

• Build events/performances as needed/ directed

• Run daily posting

• Run reports as needed/ directed

• Maintain Scheduled Reports

• Investigate errors/problems and offer solutions

• Issue artist comps

• Other duties as neededInteract with the University community and the general public processing ticket orders as required Perform the duties of the Director of Patron Services or the Fiscal Student Assistant if necessary Oversee Ticket Office Records Storage program Perform related duties as required Minimum Requires Requires High School/GED AND five years of office or administrative support experience to include one year of experience as a lead or supervisor OR an equivalent combination of education and experience. Desired Qualifications Working in a ticketing environment, preferably in the arts.Handling and reconciling cash funds.Tessitura database experience.Word processing/spreadsheet experience.Demonstrated written and oral communication skills.Flexible in scheduling, including the ability to work some evenings and weekends.Customer service experience.Must be detailed oriented and can multi-task.Application Process:The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.