Job Information
Compass Group, North America Catering Sales Manager - Hall of Springs in Saratoga Springs, New York
Mazzone
Position: Catering Manager
Reports To: VP of Sales
Salary: $60,405.80
Other forms of compensation: Commission
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Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!
Hospitality is not only in our name; it is the foundation upon which our company was built. Mazzone Hospitality originated over 30 years ago with a small restaurant in downtown Schenectady. Our commitment to customer service over the years has brought us to where we are today as the most prestigious hospitality company in upstate New York. We have two distinct divisions, On/Off premise catering and business dining. Although we are still family rooted, most recently in 2017 we took our company to the next level by partnering with Restaurant Associates, a division of Compass Group North America. Currently we operate within 18 different locations throughout the capital district, and have over 1,000 employees on our team. Nothing is too small when it comes to attention to details. The desire to provide exceptional service is the foundation upon which we will build your experience with us.
Job Summary
Summary
The Sales Manager generates sales. The Sales Manager ensures events are successful by managing clients and company expectations. Establishing strong relationships with clients, venue contacts, Mazzone Hospitality staff and vendors. Handles all aspects of the sales process, from lead generation to client intake, proposal writing, site visits and planning meetings, décor selections, vendor management, event execution on site, billing process and rebooking. In addition to sales work, there will be administrative duties.
Residing on the Saratoga Performing Arts Center grounds in beautiful Upstate New York, the Hall of Springs is a historical, world-renowned banquet venue and is considered one of the most beautiful buildings in America. Being one of the largest venues in the area, our space is perfect for your next wedding, social or corporate event. Our award-winning service is first and foremost. Coupled with the backdrop of the historic space. The Hall of Springs is sure to make your next event unforgettable for both you and your guests.
Essential Functions
? Responsible for the sales process, from initial lead generation and development to deal closing and sale completion.
? Active participation and leadership activities in the Community.
? Up to date knowledge of industry trends and strong knowledge of competitors.
? Review of all proposals prior to sending to client.
? Answer telephone and email inquiries and respond to client orders with proposals in a timely fashion (within 48 hours).
? Lead client meetings and site or venue walkthroughs.
? Uses various computer word processing and other software packages to enter data, produce contracts, correspondence, forms, memorandum and other documents.
? Effectively coordinates terms and conditions with event venues and vendors to meet service expectations.
? Distribute documents to appropriate department personnel and locations to ensure prompt processing of time sensitive information of events.
? Coordinate and process orders for menus, staffing, in-house equipment, rental equipment, linen, regular and alcoholic beverages and specialty requests. Provide timely notice for all orders according to business policy and communicate with department leads any special client requests or concerns.
? Consults with clients to plan details such as number of persons expected, display space desired and food service schedule. Creates floor plans, timelines, and other plans to ensure clear communication of event logistics to on site staff and vendors.
? Present at events in an advisory role to ensure event success and client satisfaction.
? Communicate with the entire sales team and contribute through active participation in the overall goals and objectives of the team. Maintains up-to-date awareness of company initiatives.
Competencies
? Understanding of Event Management/Creativity, Food & Beverage knowledge, Management and Leadership capabilities, Personal Effectiveness/Credibility, Thoroughness, Collaboration Skills, Communication Proficiency, Flexibility, Stress Management/Composure, Customer/Client Focus
Associates at Mazzone are offered many fantastic benefits.
Both full-time and part-time positions offer the following benefits to associates:
Retirement Plan
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
In addition, full-time positions also offer the following benefits to associates:
Medical
Dental
Vision
Life Insurance/AD
Disability Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MaxUltimateAndMazzone.pdf) for paid time off benefits information.
Mazzone maintains a drug-free workplace
About Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MaxUltimateAndMazzone.pdf) for paid time off benefits information.
Compass Group, North America
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