Job Information
Sarasota County Government OFM Systems Analyst (Business Professional II) in Sarasota, Florida
Department:
Financial Management
Start Here. Grow Here. Stay Here.
Our Office of Financial Management (OFM) has an opening for a Systems Analyst (Business Professional II) who will provide technical assistance and training to customers, maintain system efficiency, and troubleshoot problems reported by users for software systems such as OneSolution, OnBase, and OpenGov. The ideal candidate is tech savvy with great customer service and has a minimum of two years of related work experience.
This position starts out paying $56,139.20 - $66,684.80 (based on experience), benefits begin within 60 days of hire, and there are opportunities for advancement.
E-Work/Remote Work: Currently, our Procurement team is eligible to e-work up to 2 days per week! After you complete your first six (6) months, contingent on work requirements and other factors, you’ll be eligible for this fantastic benefit. Apply today!
About the Position
In this role, you will be responsible for overseeing the configuration, maintenance, support, integration, and optimization of software systems used by OFM (including, but not limited to OneSolution, OnBase, and OpenGov). For more information, see below...
Technical Support and Training
Regularly monitors workflow performance, and troubleshoots complex issues related to system functionality, data integrity, security, and business process functionality.
Serve as Board of County Commissioners (BCC) point of contact for OneSolution issues. T Reports issues by returning to Desktop Support for action, escalating to BCC Enterprise Information Technology (EIT), or escalating to Clerk EIT and/or Financial System Administrator, as needed. Keeps affected data owners and users apprised of status.
Provide end-user support and training, ensuring users are equipped to effectively utilize the systems (including running reports and basic navigation training). Design training manuals, guidelines, and/or training videos.
Update and maintain user manuals, guides, and tutorials for OFM systems, including OneSolution, OnBase, and OpenGov.
Coordinate new user access, provide new user training, and establish initial system settings and preferences for new users.
Interface with supervisor to provide detailed and technical project/unit information.
Identify, address, and report system operation issues.
Share meaningful information with the appropriate audiences, using available resources.
System Administration
Update, monitor, and maintain user security. Create new user accounts, reset passwords, and disable accounts as needed.
Remain knowledgeable regarding upcoming product releases; reviewing release notes, assessing new features, reviewing changes in functionality, and understanding the impacts on business processes.
Assist in the development of standard and ad-hoc reports.
Assist the Clerk of Court and County Comptroller’s Information Technology team (Clerk IT) in building, maintaining, and updating master files used in OneSolution security and workflow design. Work collaboratively with Clerk IT to create and/or change workflow model roles, designs, and data elements by refining the logical workflow design for purchase requests/purchase order approval routing and other functions.
Develop standard reports and compile and analyze data to aid in research.
Project Management
Participate in strategic planning to implement new modules, enhancements, and integrations to existing systems.
Collaborate as a team member with cross-functional stakeholders to gather requirements, analyze business processes, and translate them into system configurations and workflows. May develop new solutions within existing functionality to address emerging needs.
Collaborate with other team members to identify opportunities for process improvements and automation within systems.
Lead system testing, including, but not limited to: unit testing, integration testing, and user acceptance testing for updates, enhancements, and integrations.
About the Schedule
Work Hours:
Full-Time, 40 hours per week.
Monday - Friday, 08:00 a.m. to 05:00 p.m.
About You
Minimum Qualifications:
Bachelor's degree from an accredited college or university in Public Administration, Business, Finance, Planning, Industrial/Engineering Technology, or job-related field -AND- Two (2) years of job-related experience.
-OR- Six (6) years of professional job-related experience can be substituted at management discretion for the required education.
Valid Florida driver's license by date of hire.
Preferred Qualifications:
Experience with financial and electronic bidding systems including managing new user setup and access.
Experience with data visualization programs such as Power BI and SQL.
Experience developing and facilitating end-user software training.
Physical Demands: Employees in this role must occasionally lift and/or move up to 10 lbs.
About Everything Else
Starting Pay Range: $56,139.20 - $66,684.80, based on experience.
Our interview process could include phone interview(s), Microsoft Teams video interview(s), and/or in-person interview(s).
If you are selected to join our team, please click on this link to review the Required First Day Documents (http://www.scgov.net/home/showpublisheddocument/66596/638617478290291353) . You will need to present the following items on your first day:
- I-9 Acceptable Documents to show your identity and authorization to work. Use this link to learn more and review the different document options: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents
- If your position requires a Florida Driver’s License, this must be one of your documents. (Your Florida Driver’s License can serve as one of your documents listed in link above – List B Documents.)
- U.S. Social Security Card (signed, physical card). This is a requirement of our Payroll Department and failure to provide this document could jeopardize timely compensation. (Your U.S. Social Security Card can serve as one of your documents listed in link above – List C Documents.)
Benefits:
Enjoy great benefits including Health, Dental, Vision, and Life Insurance, Short-Term and Long-Term Disability, Flexible Spending Accounts, Employee Assistance Program (EAP), Florida Retirement System (FRS) and many, many more! C hoose one of three great medical plans, including one with a $0 premium option, with completed preventative visits!
For more information about employee benefits, please click this link or visit SCGov.net (https://www.scgov.net/government/human-resources/employee-health-and-benefits) for additional information.
Utilize our award-winning wellness program including free gyms at multiple Sarasota County Government locations.
Enjoy 11 paid holidays, 3 personal days and 16 paid vacation days in the first year of full-time employment with increasing accrual rates with years of service. (That adds up to a possible 30 days off in your 1st year!)
A different blend of voices prompt better conversations, choices and results for everyone. Sarasota County – Many Voices, One Team.
We celebrate and value the experiences, backgrounds, perspectives, talents and strengths that make us different.
Our vision is to attract, develop, retain and engage a talented workforce broadly representative of the citizens and communities we serve. To further value creativity, innovation, collaboration and great customer service – internally and externally.
A job applicant with a disability who requires reasonable accommodation to participate in the application/selection process is requested to make known the need for an accommodation to Human Resources or appropriate county staff members. For assistance with the application, please call 941-861-5353.
Sarasota County prohibits discrimination in all services, programs or activities. View the complete policy at scgov.net (keywords: ADA Compliance).
Sarasota County Government is a Tobacco-Free/Drug-Free Workplace.
